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Luxemon Hotel（Pudong Shanghai）

4.0 star property
Travelers refresh with a morning swim in the indoor pool before grabbing coffee or settling in for productive work sessions at this well-equipped Shanghai hotel

Choose dates to view prices

Luxemon Hotel (Pudong Shanghai) offers amenities for business and leisure travelers. Enjoy a workout at the health club, use dry cleaning services, or catch up on work at the business center while staying connected throughout your visit.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Luxemon Hotel（Pudong Shanghai） have a pool?

Yes, this property has an indoor pool.

Is Luxemon Hotel（Pudong Shanghai） pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxemon Hotel（Pudong Shanghai）?

Self-parking is free at this property.

What time is check-in at Luxemon Hotel（Pudong Shanghai）?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Luxemon Hotel（Pudong Shanghai）?

Checkout is at noon.

Does Luxemon Hotel（Pudong Shanghai） provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Luxemon Hotel（Pudong Shanghai） located?

Located in Pudong, this hotel is within 3 mi (5 km) of Shanghai Tower, Oriental Pearl Tower and The Bund. Yu Garden and Xintiandi Style Shopping Centre are also within 6 mi (10 km). Pudian Road Station is 9 minutes by foot and Century Avenue Station is 13 minutes.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

7.2

Location

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 220 reviews
Rating 8 - Good. 102 out of 220 reviews
Rating 6 - Okay. 52 out of 220 reviews
Rating 4 - Poor. 17 out of 220 reviews
Rating 2 - Terrible. 14 out of 220 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We ended up getting upgraded to an executive suite! Awesome location!
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

ネット環境が悪いと思います。すぐ切れます。
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled mouldy. Furniture was all rotten and chipped, no iron in the room. Worst of all, the a/c would shut off in the nite.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort

24 hour trip

I only stayed for the afternoon as my visa was denied and I couldn't stay longer. But I had a shower and a nap amd the hospitality was quite good. Great location if you are an NYU Shanghai parent
Stayed 1 night in Aug 2019
Verified

4/10 Poor

NORIKO

Disliked: Cleanliness, staff & service

部屋は広くて快適だけど…

チェックインの際、デポジットを要求されたので 1500元カードを切った。 同じ日に宿泊した姉は、 デポジットは300元だった。 なんで？？？？？？ どちらも同じカテゴリーの部屋（エグゼクティブスイートだったかな。。）で、 姉から、ホテルに、近くの部屋でと リクエストを入れていたにもかかわらず、 部屋は36階と18階。 36階はいちおうクラブフロアーとエレベーターに記載あり。 エレベーターもセキュリティ一付き。 あきらかに違うカテゴリーの部屋だった。 不便なので、同じ階に変えてもらったので、 18階にしてもらったけど、 姉の部屋はとても広くなって、快適そうだったが。 同じ値段で、同じカテゴリーを予約してるのに この差は何だ？？ さらに、チェックアウトの際、 ｢支払いは済んでます｣の一点張りで、 カードをマイナスで切ってくれない。 ？？？ デポジットの分、返してくださいよ。 宿泊代は予約時に支払い済み。 別の方に説明したら、ちゃんと返してくれましたが チェックアウト担当の子が、わかって無さすぎ。 1500元のデポジット返ってこなかったら かなりビックリですが？？？ 部屋は設備は古いものの清潔で問題なかったけど、 ソフト面で、非常に残念。 不愉快極まりない感じでした。 安いし仕方ないのかな。 お友達の家のすぐそばなので また利用するかもしれませんが、 改善してほしいです。 あと！毎朝体重測るのが習慣なのに、 部屋にスケールなかった。。 荷物の重さ測りたい人もいらっしゃるでしょうに…
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very good hotel. Would revommenf
Stayed 5 nights in Jul 2019
Verified

6/10 Okay

Aliana

The property was walking distance to my business venue. The front office manager had attitude problems.
Stayed 20 nights in Jun 2019
Verified

8/10 Good

SEONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장 숙박으로 가성비 좋음

전반적으로 만족했습니다. 지하철 2호선을 탈수 있어서 다니기에는 편리했지만 체크인.아웃 할때 여행 캐리어를 끌고 다니기에는 도로도 울퉁불퉁 하고 조금 먼 감이 있었습니다. 어중간히 가까워서 택시를 콜할 수도 없었네요
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
깔끔하니 좋고 아쉬운 점은 지하철이랑 가깝긴한데 걸어가기엔 먼가 조금 멀었던 거리ㅋㅋ 그래도 고풍스럽고 깔끔했음
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to NYU Shanghai!

This hotel is super close to NYU Shanghai. If you're visiting someone at the school, then this is the place to stay. There are street food vendors close by (yummy food), and a Family Mart just a short walk away. The Metro is about a 10 minute walk.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Room is showing its age. Bathroom fixtures loose and shower head also loose and leaking.
Stayed 5 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
地下鉄の駅から遠かった
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
枕頭套有霉斑
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
Staff in the front desk can’t speak english. Very hard to communicate w/ them esp. if you need something or if your need some information. We had a hard time looking for the airport transfer driver we booked directly from the concierge of the hotel.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because there were a big group booking, I end up got a free upgrade to the executive floor. Walking distance to Lujiazui Financial district and subway station. New York University Shanghai Campus and Shanghai Future Exchange Center are just across the street from the hotel.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비를 원하는 푸동출장자에게 강추

1층 평양고려식당 끝내줌. 현지식을 먹고 싶다면 5분 정도 걸어서 세기대로옆 골목의 식당을 즐기도록 암튼 가성비킹.
Stayed 3 nights in Apr 2019
Verified

2/10 Terrible

Heemun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They overcharged me. I need to get refund.

I stayed 3 nights and paid for 3 night. (Mar. 25~28) when ckeck out. Later, I found out they charged 4 nights by not cancelling deposit of 1 night fee. I called to correct this but they said 'Call later, we are busy now'. It is really terrible!!
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

商务部穿通外边出租车及快递骗住客

跟同事一起去的,同事先走给预约去龙阳站的出租车,商务部早上打电话说没有去龙阳路的出租车,感觉一楼的商务部那几个小子就是跟出租车穿通好了骗住客钱的,今天同事告诉我去浦东机场要他450元,这不是穿通骗钱吗? 我让商务部帮忙发个快递,正常价格30,要我45,叫的中通,以前发过更重的也没有这价. 还有4星的酒店不给配雨伞,一定要在一楼扫码租雨伞,这服务太差了.以后大家不要再去住了.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
シャワー室にも石鹸があれば良かったと思います。
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
①WiFiがつながらない。つながっても異様に遅い ②タクシーは手配するものの、一般料金の2倍を要求される。
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔내 북한식당이 있습니다. 저녁에 공연을 하면서 식사하기 좋은 것 같습니다. 아이들에게도 좋은 경험이 될 듯....
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
清潔度差 有臭味
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back and stay at this hotel. It’s located about 40 minutes away from Pudong airport and located at a quite location. Staffs are nice but not very well English speaking. I asked for more drinking water and the lady ended up didn’t charge me (although the front desk said there’s additional charge). The concierge is very patiently helped me find a tour (although sometimes he got distracted trying to help other customers). It’s not his fault but Chinese customers don’t know much about waiting on their turn. You may find annoying sometimes. I ate twice at the hotel dining and wantan (雲吞湯）soup is not bad.
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Marek

Disliked: Cleanliness, property conditions & facilities
- We changed the room because of the smell of cigarette smoke + later check out (2 PM) - Rotten door doorframes (bathroom) - dirty carpet - a bad fridge - exchange of money at reception only up to 100 euros / person / day (+ bad exchange rate) - expensive hotel taxi service
Stayed 8 nights in Nov 2018
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 10 min walk to #2 subway. Spacious rooms. Worth the price.
Stayed 1 night in Nov 2018