For some reason, there was no swimming pool. They told us we had to walk all the way over to the Intercontinental, even though it's under the same group but made it very inconvenience. I didn't expect that. My daughter was very disappointed.
Charlie
เข้าพัก 2 คืน, พฤศจิกายน 2023
6/10 พอใช้
albert
เดินทางเพื่อธุรกิจ
17 ต.ค. 2023
Room review
Room is clean and cozy. The bath tub setting is a little bit wired without door closure and direct connect to bedroom. Other than that everything is fine.
Check-in process was not smooth. My room wasn’t ready and I had to wait over 40 minutes. I wasn’t told my room was ready. I had to check at front desk after I waited over 30 minutes. Then they confused my name with another reservation. Because of the confusion and long wait my room was upgraded. The room was spacious and nice but the coffee maker didn’t work. Overall my stay was decent but there is room for improvement considering how expensive the rooms are.
การตอบกลับจาก Marketing Communications Team วันที่ 4 ก.พ. 2020
Dear Valued Guest,
Thank you for choosing Hotel Indigo Shanghai Jing'An. We are pleased to know that you were satisfied with your recent stay. We hope to see you again.
Sincerely,
การตอบกลับจาก David Ji / General Manager วันที่ 23 ต.ค. 2019
Dear Valued Guest,
Thank you for taking a precious time to leave us a review. We are pleased to hear that you liked the hotel design and its services. Our associates thrive to provide seamless services to our guests, so your feedback is valuable to us. Thank you again for choosing Hotel Indigo Shanghai Jing’An. We look forward to welcoming you again in the near future.
Sincerely,
The hotel is very clean & good. Location is very convenient too.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, สิงหาคม 2019
การตอบกลับจาก David Ji / General Manager วันที่ 8 ก.ย. 2019
Dear Valued Guest,
Thank you for taking a precious time to leave us the review. We are pleased to hear that you’ve enjoyed your stay with us.Hope to see you again in the near future.
Sincerely,
Value for money. Stylish hotel with nice gym. However, not every taxi driver knows the location
Ken
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก David Ji / General Manager วันที่ 8 ส.ค. 2019
Dear Valued Guest,
Thank you for taking the time to share your experience with us. The décor of Hotel Indigo Jing’An derives from Shanghai culture with a combination of movie elements which create an exclusive movie theatre atmosphere at the hotel. We are pleased to know that you’ve enjoyed hotel designs and its facilities. Thank again for choosing Hotel Indigo Jing’An, We look forward to welcome you again in the near future.
Sincerely,
the deluxe room was just so nice. We really loved the bathroom and hot tub. The staff also all spoke english and were very helpful. one of the difficult things in the room were having to find out which switch was for which light. It'd be nice if they had a universal remote or control system for that.
The weather was so cold, and the air condition of the room was set up at 19-21 degrees, the hotel arranged us an extra heater; it made us feel like home