everything! staff are all friendly and kind, room was clean and sophisiticated. I could feel that the room like my home when i got back from work.
Thank you very much!
The lobby and the bar are a bit disappointing when you have worked all day and just want a place to chill. However, the room was great and very comfortable. I don’t know that I would book again because I do like a good vibe when you arrive and somewhere to unwind. It is in a more business area.
เข้าพัก 2 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
albert
17 ต.ค. 2023
Room review
Room is clean and cozy. The bath tub setting is a little bit wired without door closure and direct connect to bedroom. Other than that everything is fine.
เข้าพัก 6 คืน, ตุลาคม 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
16 ธ.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Service is poor from front desk to room clean staffs.
เข้าพัก 2 คืน, ธันวาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Aw Chye
21 เม.ย. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Shower fittings not working well. Room is non smoking but have cigarette smell. Service staffs slow and not very friendly.
For some reason, there was no swimming pool. They told us we had to walk all the way over to the Intercontinental, even though it's under the same group but made it very inconvenience. I didn't expect that. My daughter was very disappointed.
Check-in process was not smooth. My room wasn’t ready and I had to wait over 40 minutes. I wasn’t told my room was ready. I had to check at front desk after I waited over 30 minutes. Then they confused my name with another reservation. Because of the confusion and long wait my room was upgraded. The room was spacious and nice but the coffee maker didn’t work. Overall my stay was decent but there is room for improvement considering how expensive the rooms are.
the deluxe room was just so nice. We really loved the bathroom and hot tub. The staff also all spoke english and were very helpful. one of the difficult things in the room were having to find out which switch was for which light. It'd be nice if they had a universal remote or control system for that.
The weather was so cold, and the air condition of the room was set up at 19-21 degrees, the hotel arranged us an extra heater; it made us feel like home