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Hilton Shanghai City Center

5.0 star property
Escape the urban bustle: swim in indoor/outdoor pools, work out anytime in the 24-hour gym, and enjoy authentic Japanese cuisine.

Choose dates to view prices

Hilton Shanghai City Center is an urban retreat in the city's heart. Guests enjoy swimming in either pool, in-room WiFi, and Japanese dishes at Osteria Twelve 16意大利餐厅. The property also offers 24-hour gym access and attentive concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿4,220
฿4,921 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Guest Room, King

Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Premium bedding
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

View from room

Executive Deluxe Room, King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 1 King Bed (Ambassador Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • City view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • City view
  • 280 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, Twin

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

View from room

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2024
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Nikko Deluxe Twin Room

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Crystal Suite

  • Sleeps 2

Executive Suite

  • Sleeps 2

Japanese Deluxe Garden View Room

  • Sleeps 2

Executive Superior Room

  • Sleeps 2

Grand Superior Room

  • Sleeps 2

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About the area

Located in Jing'an, a neighbourhood in Shanghai, Hilton Shanghai City Center is near a metro station. Shanghai Centre and Xintiandi Style Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden. Looking to enjoy an event or a match while in town? See what's going on at Shanghai Stadium. Visit our Shanghai travel guide
Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050

What's nearby

  • A residential area of Shanghai once designated for the French, the French Concession is now very popular with tourists and expats, and appreciated for its cafes, bars and tree-lined avenues, and tudor houses.
    Former French Concession
    8 min walk - 0.7 km
  • Jing An Temple Park Nanjing Street Shanghai China
    Jing An Park
    15 min walk - 1.3 km
  • Jing An Temple showing a city and a temple or place of worship
    Jing'an Temple
    18 min walk - 1.6 km
  • 0_dv679043
    West Nanjing Road
    20 min walk - 1.7 km
  • 117726567
    Shanghai Exhibition Center
    2 min drive - 2.6 km

Getting around

  • Shanghai South Railway Station
    10 min drive
  • Changshu Road Station
    14 min walk
  • Hongqiao International Airport (SHA)
    26 min drive

Restaurants

  • Baker & Spice
    6 min walk
  • Apollo
    6 min walk
  • GentleMaker Cafe
    6 min walk
  • 小山堂 Shan’s Brew
    6 min walk
  • Mi Thai Modern Thai
    6 min walk

About this property

Hilton Shanghai City Center

Luxury hotel remodelled in 2024 and located near Jing'an Temple
Located close to Shanghai Stadium and Nanjing Road Shopping District, Hilton Shanghai City Center provides dry cleaning/laundry services, a 24-hour gym and conference space. For some rest and relaxation, visit the sauna or the 2 hot tubs. The on-site Italian cuisine restaurant, Osteria Twelve 16意大利餐厅, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and luggage storage
  • Meeting rooms, tour/ticket information and a lift
Room features
All 381 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Select Comfort beds, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with separate baths/showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 228 to 228 per person
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to March 2 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults and CNY 0 to 228 for children
  • Airport shuttle fee: CNY 550 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Frequently asked questions

Does Hilton Shanghai City Center have a pool?

Yes, this property has an indoor pool. One of the swimming pools will be unavailable from February 26 2026 until March 2 2026 (dates subject to change).

How much does it cost to stay at Hilton Shanghai City Center?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Shanghai City Center on 8 Mar 2026 start from ฿4,220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Shanghai City Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Shanghai City Center?

Self-parking is free at this property.

What time is check-in at Hilton Shanghai City Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Shanghai City Center?

Checkout is at noon.

Does Hilton Shanghai City Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 550 per vehicle applies.

Where is Hilton Shanghai City Center located?

Located in Jing'an, this luxury hotel is 0.9 mi (1.4 km) from Jing'an Temple, and within 3 mi (5 km) of Shanghai Stadium and Nanjing Road Shopping District. Changshu Road Station is 14 minutes by foot and Jing'an Temple Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Shanghai City Center Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 78 out of 109 reviews
Rating 8 - Good. 19 out of 109 reviews
Rating 6 - Okay. 8 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

Reviews

10/10 Excellent

Chi yuen

Liked: Cleanliness, staff & service, amenities
Modern and good service
Stayed 2 nights in Dec 2025

10/10 Excellent

FLORENCE JOYCE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.
Stayed 4 nights in Nov 2025

10/10 Excellent

Johannes Lap-Funn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well designed & modern rooms with lots of storage space.
Stayed 3 nights in May 2025

10/10 Excellent

Tzu Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and location
Stayed 4 nights in May 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!
Stayed 8 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 6 nights in Apr 2025

8/10 Good

Cui

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Stayed 6 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.
Stayed 7 nights in Oct 2025

10/10 Excellent

Cui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Stayed 5 nights in Mar 2025

8/10 Good

xiaoming

Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Stayed 2 nights in May 2025

10/10 Excellent

KLAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Stayed 4 nights in May 2025

10/10 Excellent

CHEUK KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that I definitely will stay again.

The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
Location, transportation, room and lobby hall design and decoration, services and in house restaurants all are very nice! Enjoyed our stay!
Stayed 2 nights in Feb 2026

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, great customer service
Stayed 3 nights in Jan 2026

10/10 Excellent

Bei Qing

Liked: Cleanliness, staff & service
Great !
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

man kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place for quick business trip

good location with quality breakfast, and good price. will come back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yanzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience, will book for next time as well.
Stayed 1 night in Mar 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 6 nights in May 2025