Guests can indulge in fine dining and drinks within walking distance to The Bund, then unwind with spa treatments, bicycle explorations, or poolside relaxation
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Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT
In Shanghai's vibrant center, Andaz Xintiandi Shanghai creates a luxury retreat with three distinctive bars and two restaurants. Travelers rejuvenate at iSpa, swim in the indoor pool, or maintain their fitness routines at the 24-hour gym.
Located close to People's Square, ANDAZ XINTIANDI, SHANGHAI, BY HYATT provides a hair salon, dry cleaning/laundry services and 3 bars. Take some time to relax at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and tour/ticket information
1 meeting room, luggage storage and a banquet hall
Room features
All 307 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with designer toiletries and separate baths/showers
49-inch LCD TVs with premium channels, DVD players and DVRs
Separate sitting areas, coffee/tea makers and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
2 restaurants
3 bars/lounges
Snack bar/deli
Things to do
24-hour gym
Full-service spa
Indoor pool
Family friendly
DVD player
In-room cot
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting room
Full-service spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (119 centimetre wide door)
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchair-width doorways (99 centimetre wide)
More
28 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toilet with electronic bidet
Towels provided
Entertainment
49-inch LCD TV with premium digital channels
DVD player
DVR
IPod dock
Pay films
Food and drink
24-hour room service
Coffee/tea maker
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 274 per person
Airport shuttle fee: CNY 900 per vehicle (one way)
Rollaway bed fee: CNY 233.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai
Frequently asked questions
Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at ANDAZ XINTIANDI, SHANGHAI, BY HYATT on 6 Apr 2026 start from ฿5,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ANDAZ XINTIANDI, SHANGHAI, BY HYATT pet-friendly?
No, pets are not allowed at this property.
How much is parking at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Self-parking is free at this property.
What time is check-in at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?
Checkout is at noon.
Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.
Where is ANDAZ XINTIANDI, SHANGHAI, BY HYATT located?
Located in Downtown Shanghai, this luxury hotel is within a 5-minute walk of Huai Hai Road Shopping District and Xintiandi Style Shopping Centre. People's Square and Yu Garden are also within 1 mile (2 km). Laoximen Station is only a 5-minute walk and Xintiandi Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location and service. Near a lot of shopping malls in xintiandi. Its clean but does need a bit of renovation.
Verified traveller
Stayed 3 nights in May 2025
8/10 Good
Juan Rolf
10 Nov 2025
Liked: Cleanliness, staff & service, amenities
Andaz is my favorite luxury hotel in Shanghai. The service and the staff are for sure the most attentive, kind and warming personal I have found and I have stayed in almost every hotel
Is clean and modern, and feels warm and has this comfor feeling among the whole building
However the standard rooms are a bit too compacted I would highly recommend suits and duplex (specially in the corners) for a complete and unforgettable experience
Everything is really good, if I had to be critical about something I would go for the breakfast time, they require sit you in a table and the space is not very well distributed and if someone is beside you is a bit uncomfortable specially if you need have a conversation or a phone call
Very nice hotel. Well designed. Highly technological and well located .
Pavel
Stayed 1 night in Jul 2024
8/10 Good
Yew Meng
5 Jan 2025
Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Yew Meng
Stayed 9 nights in Dec 2024
6/10 Okay
erica
11 Jan 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
Amazing experience. First time using the limousine service and was great indeed.
Hotel is not able to book for us the Rong restaurant as they do not provide reservation. However, we still manage to get our lunch there to experience the fantastic food!
Sun Jun Billion
Stayed 1 night in Sep 2024
10/10 Excellent
Koh
6 Nov 2023
Liked: Cleanliness, amenities
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
The hotel was cool, and the room very comfortable.
House cleaning was very slow - didn't happen until very late afternoon.
Restaurant options were too limited - either very high end or not many options.
Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door!
The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference
Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Amazing structure! The rooms are huge and the level of cleanliness is top quality everyday!
nice sport facilities (gym, swimming pool and sauna) and amazing breakfast everyday