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"No hot water"

"excellent staff and service"

"Great customer service"

"Our experience at this hotel was extremely disappointing and far below the standards. Upon arrival, we were assigned a room that was in an unacceptable condition and clearly not ready for guests. Only after repeated complaints and insistence on speaking with management were we moved to another room by a newly recruited manager. While the second room was an improvement, it still failed to meet the standards promised by the hotel. The service was equally frustrating. A simple request for tea...

"They had a truck arriving for construction work at 1am for about an hour …. Then again at 6am at rhe front gate … hence could not get any sleep .. I complain was not offered discount /complimentary … I had the front room near the gate "

"Amazing hotel great service"

"THEY DID NOT LET ME STAY! THE MAN TOLD ME HE HAD ENDED HIS CONTRACT WITH EBOOKERS. YOU ARE GIVING ME A REFUND. YOU NEED TO JOIN UP DEPARTMENTS SOMEHOW SO THAT YOU DON'T SEND REVIEWS LIKE THIS."

"Yes room very clean, staff always agreeable to any request. Breakfast ample and of good variety of Pakistani and western food. "

"Excellent customer service"