Welcome to GLAD! This is Damon from concierge department. As you mentioned, the advantage of location and room condition are our proud points. but I apologize that we didn't help you with your luggage. If you have any chance to visit Korea again, we are willing to help you. Have a nice day and lovely:)
Nice and big room. Clear and soft bed. Big toilet and king size bed. Need to prepare teeth brush by your own and no green tea bags. They offer three non caffeine tea.
The room was extremely dark overlooking an office meeting room, and we were charged 22,000 won extra for a blanket request, which turned out to be additional duvet. Although the hotel is clean and warm, I doubt I will be returning to this hotel
연말인데, 평소 2배 가격을 지불함. 가격이 급등한 이유는 모르겠음. 4성급이라는 실제 느낌은 3성급 이하임.
1) Fitness center에는 자전거 하나외에 어떤 기구도 없음.
2) 샤워실에서 오줌을 싼 냄새가 얼마나 심하게 나던지. 청소가 제대로 안됨
3) 비데 고장
Complain 하니까 방은 upgrade 해 주었으나, 전체 수준은 3성급 이하. 제일 좋은 수준의 방이 5성급 기본방 정도.