Todella siisti ja hieno villa. Aamupala hyvä, paljon vaihtoehtoja, jotka kokki tulee tekemään villalle. Villan omalla kännykällä pystyi laittamaan whatsappia vastaanottoon, esim. lounaan tilaamiseen. Ystävällisintä palvelua ikinä työntekijöiltä.
It was the filthiest place we have ever stayed in. Everything from the floor to the tables was covered in layers of dust. We asked someone at the front office to clean up a bit for us before we settled in, and it was the kind receptionist and the guard who came to help clean up. They mentioned that all their house keeping staff were trainees and still learning how to clean. Then we found out that most of the tablewares & cutleries had old crusty mold from the sheer filth.
We paid for the place for 3 nights but checked out after the 1st night. No one was there at the front desk so we dropped the keys with the guard. After which no one ever called or messaged us as to why we left abruptly.
No refund, no apologies, never seen a place like this.
เข้าพัก 3 คืน, มีนาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kallyn
27 ก.ค. 2022
ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly and helpful staff.
เข้าพัก 7 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Katreena
26 มี.ค. 2020
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The property is poorly maintained. My son injured his feet from the pool decking as it was severely damaged. When reporting to to reception nothing was done. They advertise it as smoke free but all workers walk around smoking and all villas are equiped with ashtrays. We had items stolen and when asking reception for help they could not understand us. Major construction was taking place, there is only one way into the villas and the tile cutting, welding and heavy machinery use did not stop and people had to walk between the machines in use. We all had to cover our eyes when the welding was taking place each day. We requested a manger on three seperate occasions and were told he would arrive the next day. Finally on check out I was handed the managers card and told to email him. I have since received an email stating I am a liar about all of the above issues, even though they have their reception recorded with a camera and can supply days and times in which I visited. It is also stated we never requested the manger and we not given his business card. I have supplied numerous photos of the issues we had during our time and the manager Cipta just said all of what I said was untrue. I would not recommend anyone staying here. Our bathroom was full of mould and other people’s hair and the kitchen sink was full of food from the previous people’s stay. We unfortunately struggled with walking around because tiles were being cut every day and welding taking place and it caused issues.
바로 앞에 BMC환전소, 홈플 익스프레스랑 비슷한 마트가 있고, 한국인들한테 유명한 사구발리 있음. 스벅 리저브매장까지 그랩으로 10분 안걸린듯. 스미냑의 왠만한 명소, 맛집이 다 그랩으로 10분 안팍임.
스탭분들 모두 친절하시고 항상 웃어주시고 문제발생시 해결을 위해 노력하시는 게 눈에 보임. 시설이 이뻐서 사진도 잘나옴.
다만..시설마감이 아쉬워요. 그리고 이상한 벌레가 있어요. 지네는 아니고 송충이 비슷한 절지류(?) 곤충..방, 화장실, 수영장 부근..매일 3~5마리씩..동물 좋아하는 아이들이라 벽에 도마뱀은 좋아서 구경했는데, 이 벌레들은 무섭다고 화장실 갈때마다 같이 가달라고..제가 봐도 정말 좀 그렇더라고요.
샤워기에 뜨거운 물이 안나와서 요청했는데..해결해주시려고 노력하셨으나..ㅜㅜ
정말 친절하시고 위치도 나쁘진 않지만..재투숙의사는 없습니다..ㅜㅜ
Excellent Service, But Unlikely To Stay Here Again
Excellent service by the warm and friendly team! Our week stay in Bali was spent in this modern style pool 2BR villa. The pool was very clean and well maintained. Villa was very spacious. Unfortunately, the room my hubby and I were in had a very creaky bed and no hot water in the shower. We had to shower in the second bathroom. And for some reason (not sure if it’s due to the drainage works taking place on the property), both bathrooms smelled like sewage when the ventilation fans were turned on. The location is less ideal compared to other properties I’ve stayed in due to the lack of restaurants and amenities found in the heart of Seminyak and constant heavy traffic at the main road by the property.
Great property and lovely staff who were always accomodating and willing to help. Location was fantastic and within walking distance of shops and restaurants with delicious food. Minor additional details such as a fully functioning shower head, better breakfast and having enough towels and toiletries supplied when villa is cleaned will take this accomodation from great to excellent and show guests that they are going above and beyond. Overall an enjoyable and relaxing stay :)
Amazing property! Staff were extremely helpful, breakfast every morning, modern interior and facilities and very clean! Great location, a short walk to lots of restaurants. Would recommend and stay here again.