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"Lovely staff and super food"

"Staff lovely. Bed comfy, sheets and towels clean. The room was ok but the shower room was full of black mould. In the room damp by the window. Really cold despite having a plug in heater. Expedia sold this as a stay with breakfast included, which it was not All in all disappointed. We have received a partial refund "

"Breakfast was nice but choice a bit limited as was the main menu. Otherwise no complaints and the food was well presented and tasty. Staff were excellent, friendly and helpful. The room was clean and well equipped. "

"If anyone’s planning on booking this hotel especially any families with little kids please avoid. Terrible customer service received from the hotel start to finish. We had to request expedia to get involved to resolve issues on their behalf, very poor customer experience."

"Meals and breakfast very good "

"Fantastic stopover on trip down south . Recently refurbished with great food and exceptional staff. Room was a tad small however this was balanced with cleanliness and really nice toiletries. The food was freshly cooked quickly served and a great range of options. Breakfast - amazing and included in price -"

"Lovely staff, beautiful surroundies good place to access hikes or lovly small towns. Roads are narrow getting there but it is a gorgeous location. Excellent breakfast and pub food. We really enjoyed our stay."

"Excellent overnight stay. The reception staff were friendly and helpful. The room was very clean and the bed was very comfortable."

"Very clean and comfortable bed lovely breakfast easy check in very friendly staff would definitely stay here again 👍"

"Mountains of stairs from car park to room not good for elderly or those with heavy cases.Spar supposed open at 9am 9.05 no staff were available to allow entry.Food was good although extensive menu of past replacement with quick junk food Expected refurbishment for next two years,"

"Great location in central Ambleside "

"cozy room"

"Stayed two nights. Very nice hotel with welcoming staff. Excellent dinner and breakfast. Could have been an even better experience...although a quiet and spacious room, avoid room 19 unless you are aware this room has very little natural light as that is blocked out by structures at the back of the hotel. Little light and no view is not ideal. Advised by staff to book directly with hotel next time if wanting to avoid that sort of misunderstanding!"

"Lovely sized room in a great location on the edge of the Lake District. Great breakfast and reasonable rates compared to other places in the area. "

"Clean room. Staff were efficient and friendly. We were disappointed with the food. "

"Stayed in this hotel 27 years ago … and I don’t think it’s had any work done since then… I found out during our stay that the hotel was used for holding illegal immigrants…"