Booked a two queen room and was given a King with pullout bed. After talking to the front desk it seems like the district manager changed my reservations and the staff was unable to accommodate my requests due to full capacity. The manager was able to offer a second room to rectify the situation. Both rooms smelled, the hotel needs mahor upgrade, and even though we were in a relatively safe area, that was no the case on the hotel grounds. I do not recommend this place. I only gave a three star because the ladies at the front desk were kind and deserve better.
I arrived late in the evening to check-in, and found out they had given my room away.They made zero attempt or even an apology. The staff there didn't care at all. I ended up sleeping in the car that night. Completely unacceptable.
Hugo
เข้าพัก 1 คืน, มิถุนายน 2025
2/10 แย่มาก
Lisa, Concord
เดินทางกับครอบครัว
15 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
The unit was old, outdated and smelled so bad. For the price I paid, I expected better. There was overflowing trash in the trash bins by the stairwell and it also smelled really bad there too.
Came back from a concert and were locked out of the room until office staff came in at 7am. Would not recommend this place to anyone.
Jose Luis
เข้าพัก 1 คืน, กรกฎาคม 2025
4/10 แย่
Sylvia
13 ก.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Let’s see, kitchens had no utensils or cookware or dinnerware. When I called and asked for some, I was told they’re only given to those booking a stay for 7 days or more. The smoke alarm had a cage around it, I’m assuming to prevent ppl from turning it off. The electric burner was rusted. I have pics! I would not recommend unless you don’t care.
Stinky Garbage cans at every stair case, rooms are old. Toilet did not work, inexperienced staff. Internet was good when paid. Check out was easy. Construction around the property
I stayed for one night and specifically chose a room with a kitchen. While the room did have a kitchen, there were no utensils or cookware at all — nothing for eating or cooking. On the positive side, I really liked the hotel’s location — it was very convenient and pleasant.
Dirty. The picture on the website must’ve been a newly painted and touched up room. The bath tub was cracked and moldy. Checked out early and now fighting to get my money back.
Not a good place to stay if your vacationing, dusty and dirty on the stairs and outdated, our room has missing drawer and trash from previous guest wasn’t taken out in the bathroom, sofa bed so old and no sheets i have to ask, and they store trash by the stairs and it stinks and cigarette butts everywhere and the lady that checked us out was kinda rude.