2/10 แย่มาก
Cody, Golden
เดินทางกับคู่รัก
30 เม.ย. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Well we got there and the hot tub was not in operation, was not notified prior to check in at hotel.
The business center did not work as I needed to use the computer and printer which costed me more time and money to get things printed at staples.
Many of the hotels doors broken and things did not work. Could of swore that breakfast was included, which it was not.
I also was harassed by the staff of the hotel for not being a current guest, as I was being chased down the hallway being accused of not being a guest at 7:00am walking the lobby with a cup of coffee.
There were many other places we could have stayed if we were informed of these things prior to us checking in, which we were not.
I was really disappointed being harassed by the hotel staff for not being a current guest, as this was pure character profiling and bad judgment on the hotel staff.
I am not homeless or looked homeless, but was harassed as if I was. This made me very uncomfortable and not happy with the hotel and its staff.
While checking out I did talk to the current staff at checkout counter as this guy was really helpful and listed to my valid complaints.
I will be contacting the hotel management as part of this review and let them know my concerns about our stay and the situations that occurred at the hotel.
Cody
เข้าพัก 3 คืน, เมษายน 2026