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"The shower head needs updating it’s rusted, the king size mattress was horrendous definitely bad on my back and neck. Not comfortable at all. TV wasn’t that great and the light above the bed wasn’t working"

"Me encantaría algo caliente en el desayuno Ejemplo jamón salchichas, huevos revueltos"

"Upon checking in the person checking my mother-in-law in was very rude, had an attitude, and didn’t speak or welcome us. That was a turn off after traveling for hour's!! Everything else was great!! The room was clean and the bed was comfortable. I’m not sure if I would stay there again because of the lady who was rude with the blue hair.. She needs a class on customer service for sure!!!"

"Very helpful. Staff behind counter to maintenance to cleaning staff. A+++++++"

"Nice room. Bathroom clean. Very clean oveall. Staff at check in was really helpful. Breakfast was excellent. Coffee available all day and it's really good."

"Great location with views all the way to the Bay Bridge from some rooms. Comfortable and spacious room."

"We enjoyed our stay overall and would definitely visit again. The jacuzzi needs to be some because it looks dirty on the inside."

"Didn’t really like the hotel , linen was not properly clean"

"Rooms were lovely. Staff was very nice."

"I would stay here again. The only issue I had was the elevator needs work. I almost missed my Uber because the elevator took forever to arrive at the 5th floor so I had to take the stairs."

"The refrigerator and microwave are very small."

"There is more than one town of Laurel, and when we mistakenly booked at this location, we immediately called to cancel and they refused. They decided to forego customer service in favor of capturing a few dollars for services they would never render. A good little anecdote for how American culture seems increasingly trending towards the selfish and vain. Good job, Best Western. Another family of hotels we will strive to avoid. Way to ruin it for the rest of them…"

"Good"

"The best place to stay, proximity to rail stations, shopping stores, vicinity's were very secure, walking distance to the White House and Washington monuments and museum's. Clean and friendly staff’s. Best place to stay for business and leisure."

"Awesome !"

"Friendly staff"

"The staff and service was excellent from checking in, to breakfast, to checkout!"

"Clean room"

"Fair hotel, only thing was hotel doesn’t have free parking. And wasn’t listed on the hotel website. We we not known about parking until we arrived. $21 a day parking is ridiculous and you already have to pay almost $270 a night."