4/10 แย่
Sophia
เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
24 ส.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
From when we arrived the toilet was broken in one room, our other room tv didn’t work. It took too long for them to address the broken toilet and then the engineer actually told us to keep the kids from putting toys in the toilet. Mind you we just walked in the door and our “kids” were 12 and 9. We then had to wait for housekeeping to clean the bathroom that had the broken toilet. What a headache. We couldn’t just leave like planned. Kids hungry, then it caused us to argue. The moment our voices raised , less than 2 mins, came a worker at the hotel , when we waited so long for service. Bathroom had mildew on the tile, I left my bath shoes on in the shower. No bath gel in the bath gel container, top sheet dirty/ stained. The only reason I gave this hotel 2 stars is because it was right by the supermarket, it fit our large family needs, the breakfast was nice. Breakfast staff was kind, accommodating and friendly. Especially the lady with the wrap on her hair. Nice both mornings. A suggestion is they should have a checklist to make sure things are in working order before people arrive. And address concerns faster when brought to their attention . Overall because of the problems our first night was not a nice one.
Sophia
เข้าพัก 2 คืน, สิงหาคม 2025
