Search Hotels Near Sea Pines Forest Preserve, Hilton Head Island

"The room was very clean and spacious. The only drawback was that it was a little noisy but luckily, I travel with earplugs!"

"Good value "

"We had a great time"

"I booked a king room with a balcony. When we got there, we checked in, parked pretty far away, carried our luggage to out room only to find 2 queen beds. Noone informed us of a room change prior to walking in and finding out ourselves. It would have been nice to be informed when checking in at least. When i went back down to the desk to ask i was told there was probably a maintenence problem.They did offer us a free breakfast for the inconvenience but it doesn't change the bed size. When we checked out the women at the desk asked how our stay was. I explained again and she replied with oh your are supposed to have a free breakfast and a sorry. We declined the breakfast and she said ok you're good. No thank you. The parking is pretty far away from the hotel, they did have someone driving a golf cart to give you a ride back to the hotel which was nice when you have a lot to carry. Also cookies and waters when you checked in. Other than not being thanked for staying there the staff was friendly. The room was clean. The beds were not very comfortable, on the firm side. I sat in the desk chair and all most fell over backwards, that probably needed replaced. The tv was good. Over all it wasnt horrible but definitely did not live up to my expectations, which aren't that high."

"The staff was great. Our room was dated and had cockroaches in the bathroom. They did move us but hard to forget. Restaurant and pool are very nice. Great to be so close to the beach and the Tiki Hut was fun with great music."

"This place is seriously dated and it's a real shame as it has lots of potential but lacking any leadership with management and ownership. My experience at check-in was cold and painful and after an email a week ahead of time and 2 calls asking for a pack n play I finally had to go back to the front desk and speak to a supervisor. Then after 2 failed attempts with the ones that were delivered the manager had to come to the room and setup the third one. All in all this wasted 3hrs of my time. Further, due to something to do with their cable provider, not all channels were available and the wifi was awful. It barely worked. Overall it's not worth the monry you pay as the hygiene of the place is very poort. The gym felt as if it had not been cleaned in weeks. I mentioned this twice during my stay and it was never cleaned. House keeping comes every other day and it was a joke. The rooms should be cleaner. Again, a bunch of painful small things that doesn't make this stay worthwhile."

"Love the property wonderful staff"

"Clean and convenient."

"overall this is a fantastic place. One minor issue is the check in process. Check in time is 4pm and office closes at 5. If you don’t hit that window then you stand in line with folks from another property, they hand you a folder, and you have to go to the Players Club office the next day before 10 am. So you end up going through the process twice, and have adjust your morning plans to be at the office by 10."