Search Hotels Near Schanzenpark, Hamburg

"Overall excellent. Only two comments: the breakfast is too expensive for what they provide and the pool should be open later into the night as people often don't have time to go to the pool before 10pm. Otherwise everything about this place was magnificent."

"Great hotel for the conference centre. Young friendly team.on reception who give a great welcome and happy to help as needed. Room was comfortable with a kettle and tea and coffee sachets. You could open the window enough to get air. There were no drawers for smaller items of clothing but shelves in the wardrobe made up for it. Have stayed here twice and would certainly stay again."

"Unfortunately I do not share the same positivenes over this hotel as the ratings suggest. Worst of all is the front desk personel. We engaged with two different individuals, and they acted like they would rather be somewhere else. Breakfast buffet is good with a broad selection of things. Our beds were hard as a rock, and pillows way to soft. The gym has new Technogym machines. That's positive. We paid twice for our parking... Once in the hotel parking machine, and then again when leaving the parking area, as the areas are divided into areas. I asked about this at the reception, but they said nothing about that. So now I have to claim a refund... "

"Clean room. Great location. Helpful staff. "

"I was moved to a twin room instead of a queen and then told they had no ability to move me back. Also not enough staff on reception at check out or check in."

"The property is massively overpriced for the quality of the hotel. There is essentially little to no service, the room are designed to be on Instagram but not to sleep in them… For the same price one can get substantially higher quality rooms elsewhere in Hamburg/St Pauli, or equivalent quality/service for half the price. You should pass"

"Very friendly staff, beautiful property and room, loved the bathroom and bed was very comfortable from an American perspective (not like sleeping on a cement slab). Parking is €30/day and offsite (3-5 min walk), but easy in & out."

"The Hotels.com description of our room was flat out incorrect. We chose the room specifically because it described the room as having a separate sleeping area (queen bed) and queen sofa bed. As we were travelling with her 7 year old son, this directly affected our decision to book. What we got did not allow us the privacy we specifically looked for. The bathroom had loose and missing fittings. Definitely NOT a "superior" room. Staff were welcoming though, and very kind."

"If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning. "