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"2nd time staying. No frills, but perfect place to do conferences calls, sleep and leave very relaxed. Lady working the front desk on 15th May 2026 was extremely helpful, kind and friendly. Bed was very comfortable, and the room was super clean. I will definitely stay again."

"Elevator is very old, had trouble moving up and down. Mattress very hard. Other than that pretty decent."

"Stayed here to attend a conference on site which was convenient. Breakfast is very good and I really liked the on site spa and fitness facilities. The spa had a promotion with the hotel which was good. The room is nice, comfortable and clean. Would’ve appreciated a mini fridge in the room although the hotel staff allowed me to keep things in reception. The reception staff are generally very helpful except one male manager during my stay who was not very flexible or helpful."

"Stylish hotel , super hotel with great staff. Everything about our stay was great. Loved the spacious room , loved the breakfast and evening meal. Spa very nice, would definitely come back."

"Everything about the stay I couldn’t fault it"

"Good location for Liverpool City/Football. Staff are lovely and attentive. Rooms and facilities need updating/repairing to make this a 5 star stay"

"The House is fantastic. Love the character of the ponies and little pond. Joanne was a delight. "

"Great location next to the train station and Winter Gardens!"

"Very pleasant place to stay. Comfortable rooms, lovely staff and nice views"

"Unbelievable customer service. Just what we needed as a stop off. Highly recommend."

"Great staff. Comfy bed and nice bathroom. Thank you"

"A lovely hotel in a beautiful setting, overlooking the golf course. There's an indoor and outdoor swimming pool and a well equipped gym. Clean rooms with tea and coffee making facilities. (Just one gripe; there was only one biscuit provided... in a room for two? We stayed for two nights and on both days only one biscuit was provided...strange, but true). Overall, we really enjoyed our stay."

"We didn’t use the amenities as we just needed a bed for the night and quick check-in and getaway. Location was great for us, close to a relative we were picking up before heading out to Manchester airport. We enjoyed chatting in (rusty) German with the friendly lady on the front desk. Forgot her name unfortunately. Would definitely use the hotel again and will recommend to other visitors coming to the area from overseas."

"Staff brillant"

"Excellent 👌"

"Cheerful greeting on arrival. Easy check in. Room on first impressions was very nice - not huge but certainly had everything one needed. Housekeeping could have done a better job at replacing used items such as vanity kit and tissues, also they didn't remove dirty tea cups. Very comfy bed and nice shower and toiletries. Breakfast on the first 2 days was good. Jack looked after us well with a very friendly, helpful manner. Our third morning was a disaster. Yes it was busier as it was a...

"Pleasant stay, good location for gig!"

"Great location. Nice upgrade to executive room.but it's beaten up.tired. lots of cracks,needs a refresher. Mold in shower tiles. Breakfast was simple but sufficient. Just tired rooms."