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"Room was clean, plenty of space. Breakfast was above average. Entrance and parking and walkway is not convenient to main lobby. Outdoor pool and surrounding area is industrial, shabby appearance. No area whatsoever to sit outside. It’s just a room, no more."

"Simple. Clean. Nice staff."

"Muy sucio"

"Great location- clean- great staff. Breakfast was a NIGHTMARE. Empty bowls of food - food dropped everywhere- long lines for the toaster- only 1 boiled egg- no fresh fruit or yogurt. No seats dirty tables. For such a great hotel- the breakfast was a huge disappointment."

"The location was perfect, the room was modern and clean, the luggage storage was super convenient, and it was overall a great experience. Comfortable bed and great breakfast, too!"

"Good"

"Loved this hotel. Clean, comfortable beds, and friendly staff! I’ll never forget my stay. Visiting The rooftop pool is a must!"

"Great hotel!"

"I like the rooms they are clean"

"Great location. Many pubs, bars and food options nearby. Spacious rooms."

"The rooms were dirty we found candy bags behind bed . Pieces of a game. The rugs were dirty."

"No concern"

"The hotel is clean, staff are friendly and helpful and the location is central and perfect for accessing multiple attractions. Close to the freedom trail, Boston Common, Faneuil Hall, many historic landmarks, the aquarium and waterfront, the Hyatt offered everything we needed as a family of 3 over 4th of July weekend."

"Love it"

"We only had a quick night stay and were celebrating a special occasion. The staff were very professional and treated us so well and were able to upgrade our experience for our evening. Highly recommend and super convenient for the airport!"

"Lovely hotel in a very good location Downtown. Staff very helpful and friendly."

"We upgraded to the larger room, but there was not even enough room to walk around the bed. And there's no bathroom door that shuts, just a sliding glass door and a curtain. There was also a lot of road noise that sounded like a drag race in the middle of the night, every night. The rooftop restaurant was a nice setting, but the food was not very good, and not enough for what they charge."