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"The small gym was empty both times I went, which was great for me. I never saw anyone swimming in the gorgeous pool, possibly because it’s not very hot this time of year. Staff at reception very helpful. Located extremely close to restaurants and shops. Only thing I didn’t like was breakfast. They have 2 coffee machines that maybe fancy drinks which were great, but the food selection wasn’t appetizing. It was on par with a normal hotel continental breakfast."

"The location and views were amazing, but unfortunately, several aspects of our stay were disappointing. There was an overwhelming smell of vinegar in the room, and the patio was covered in ants, which really detracted from the experience. We were also shocked to discover that pool towels cost €10. Charging guests extra for something as basic as a pool towel feels unreasonable and left a poor impression. We can’t comment on the breakfast itself, as we had to check out before 7 a.m. We did,...

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"Stunning hotel and resort with friendly unstuffy staff but first class 5 star service. Beautiful garden room of the highest standard - very luxurious without being uncomfortable. Stunning outdoor pool like a lake as well as brilliant indoor facilities and spa. All areas beautifully designed and maintained. Enjoyed fantastic buffet breakfast each morning and dined in Tereiro restaurant for lunch and dinner and the Pau de Lume restaurant. Exceptional value set lunch menu and the highest quality...

"Lovely hotel with great sea views. Charming staff and great location to explore Funchal"

"Spacious room."

"The hotel is in a great location; close walk to port and great local shops and restaurants."

"Lovely base with plenty of nice restaurants close by!"

"Beautiful hotel grounds, nice spacious rooms, impeccable service Would definitely go back"

"Great, will come again"

"The hotel has a great location next to the Cathedral. Only problem is that it’s hard to get to with luggage, since cars & taxis can not get to the entrance. All the employees were helpful, talkative, and enjoyable. The free breakfast has a huge assortment of goodies and even hot items.. The one problem I do want to address is parking your car. When I reserved, it said parking available.. For some reason, I expected it nearby and free. The parking lot is a good 15 minutes walk from the hotel....

"Fabulous hotel stay. Large room with very comfortable beds, house keeping excellent, breakfast very good with excellent hot and cold food choices. Amazing pool with various sunbathing areas and sufficient loungers. Good snack bar for lunches and drinks by pool. Good indoor pool with sauna and steam room. Walkable into old town, with supermarket, and good bars and restaurants in local vicinity."

"We had a truly wonderful stay here. On the days we weren't out for a hike, we loved making the most of the outdoor pool, and the sauna was really pleasant too. The breakfast buffet was delicious with a brilliant selection, and the rooftop bar offers cracking views in the evening. Honestly, though, the staff were the real highlight—everyone at reception was super helpful and went the extra mile to look after us. Management should be chuffed to bits with the team. Would definitely recommend."

"Good location, we walked into town a few times or a short bus/taxi ride. Bus right outside the hotel including the airport bus. Really good breakfast, some more vegetarian options would be great. Staff especially reception staff were really helpful. Didn't like: upgrading to partial sea view was disappointing."