Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

I'm sorry to hear about your disappointing experience. Regarding the noise and street closure outside the hotel, please note that the surrounding streets are pedestrianized. However, when using taxi services, they are permitted to drop guests directly at the hotel entrance, avoiding any inconvenience caused by the street closure. We apologize for any discomfort this may have caused and appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to let us know.

I'm sorry to hear that the external noise affected your stay. We want to assure you that we understand your concern, although it's important to note that the hotel has no control over activities outside its premises. However, we value your feedback and will look for ways to enhance your experience within the hotel on future visits. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Mrs. GarciaThank you for bringing the maintenance issues to our attention. We sincerely apologize for any inconvenience you experienced with the broken shower and the toilet malfunctioning in the middle of the night.Our team strives to address and resolve such matters promptly, and we're pleased to inform you that upon receiving your report, the necessary repairs were immediately carried out while you were still staying with us.We appreciate your understanding and hope that despite these inconveniences, you were able to enjoy the rest of your stay. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know.Thank you for choosing to stay with us.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you so much for your fantastic review! We're overjoyed to hear that you had a wonderful overall experience at our hotel. Our front desk team is thrilled to know that their efforts to ensure your satisfaction were successful, and your kind words about feeling welcome and appreciated as a patron warm our hearts.It's delightful to hear that you enjoyed the warm smiles, kind words, and pleasant greetings in the lobby and during breakfast in our clean cafeteria. We're so glad you found your stay worth repeating.We look forward to welcoming you again for another memorable stay. Hasta luego, and thank you for choosing Hotel Vicentina!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for taking the time to share your feedback. We appreciate your positive comments about the cleanliness of the hotel, the helpful and friendly staff, and the delicious made-to-order breakfast.We apologize for any inconvenience you experienced with the hot water. While we do have hot water available, it may take a few minutes for it to reach the desired temperature. We appreciate your understanding and hope this didn't significantly impact your overall experience.If your travels bring you back to the area, we would love to have another opportunity to host you.

We regret any inconvenience you may have experienced during your stay. We want to clarify that we understand your concern regarding the difference between the reservation for two people and the additional charge for the third person.Our reservation policies are designed to ensure a fair experience for all our guests. When a reservation indicates two people and a third person arrives, an additional charge is applied, as outlined in our guidelines.We understand that there can be misunderstandings, and we appreciate your understanding. We want to emphasize that we always aim to provide friendly and flexible service. However, it's important to adhere to the rules established by the business to maintain a fair and consistent environment for everyone.We regret any misunderstanding and are here to assist with any other questions or concerns you may have.

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the hot water. We want to clarify that we do have hot water available. Typically, it becomes consistently warm within 2 minutes of running the tap. We appreciate your understanding and hope this didn't significantly impact your stay. If you have any further concerns or if there's anything else we can assist you with, please let us know.

Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our hotel's good location, situated near bars, restaurants, and the beach.We apologize for any disappointment you experienced with the room. Your comments about the bed sheets have been noted, and we assure you that we will address this issue promptly. Regarding the TV services, we understand the importance of having streaming options and will explore possibilities to enhance our offerings.We appreciate your insights, as they help us improve our services. If your travels bring you back to the area, we would be grateful for another opportunity to provide you with an improved experience.Best regards.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for taking the time to share your feedback with us. We appreciate your kind words about the overall cleanliness of the hotel and the friendliness of our staff.We apologize for any confusion regarding the size of the room. We strive to provide accurate representations in our photos, and we'll review the images to ensure they align with the actual room size. Regarding the shower water, we want to clarify that we do have hot water available, and it typically becomes consistently warm within 2 minutes of running the tap.We value your input, and we'll use your comments to make improvements where needed. If you choose to stay with us again, we would love the opportunity to provide you with a more satisfying experience.Thank you for choosing our hotel, and we hope to welcome you back in the future.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

hank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with the hot water in the shower. We want to clarify that we do have hot water; however, at times, it may be necessary to wait up to a maximum of 5 minutes for it to flow consistently.We are working to improve this aspect, and we appreciate your understanding. We hope that despite this inconvenience, you had a pleasant stay. If you have any further comments or questions, please feel free to let us know.Best regards.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for choosing to stay with us again, and for taking the time to share your feedback. We sincerely appreciate your loyalty.We're glad to hear that overall your stay was good, and that you found our hotel to be guest-friendly with amenities like the mini-fridge and efficient AC unit. We apologize for any inconvenience you experienced in the basic room, especially with the hot water and the design of the bathroom. Your observations are valuable, and we will certainly look into these aspects to see how we can make improvements.We hope to have the pleasure of welcoming you back in the future, and if you do decide to return, we recommend exploring our upgraded room options for a more comfortable experience.Thank you for your understanding and for being a repeat guest.

Gracias por compartir con nosotros su opinion, es muy valiosa para nosotros. Esperamos vuelva pronto cada dia trabajamos para su comodidad y confort!

Agradecemos tu comentario y lamentamos cualquier inconveniente que hayas experimentado durante tu estancia. Queremos destacar que, aunque hacemos todo lo posible para garantizar un ambiente agradable y respetuoso, no siempre podemos controlar el tono de voz o las acciones de otros huéspedes.Sin embargo, tomamos en serio cualquier perturbación en la tranquilidad de nuestros huéspedes y, si en algún momento sientes que hay un problema, no dudes en comunicarte con nuestro personal para que podamos abordarlo de inmediato.Apreciamos tu comprensión y esperamos tener la oportunidad de brindarte una experiencia más positiva en tu próxima visita.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

We appreciate your feedback and sincerely regret the inconveniences you experienced during your stay. We want to inform you that we have taken steps to address the concerns mentioned.Regarding power outages, it's important to note that our hotel is equipped with two generators to counteract any disruptions in the power supply. We are aware that power cuts are common in the Dominican Republic, and this infrastructure allows us to provide continuous service and minimize disruptions for our guests.We apologize for any inconvenience caused and appreciate your understanding. We hope that if your plans bring you back to the area, you will give us the opportunity to demonstrate an improved experience.

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!

Thank you for your rating and feedback. We hope to have met your expectations.We look forward to welcoming you again in the future!