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"Staff was very helpful"

"Everything was top notch!!!"

"Good location, parking included, breakfast was so so, though."

"Lovely property! Ana was great!"

"Great location! Great staff. Safe and quiet"

"This is an excellent place to stay! The amenities are fantastic, and the staff were incredibly accommodating. They let my friend and me use the spa on our check-out day while we waited for our airport transfer, which was such a nice touch. The breakfast is plentiful and delicious, the rooms are spacious, and the outdoor pool is lovely. I highly recommend staying here!"

"We did not stay and cancellation was not accepted."

"La struttura è molto bella e pulita, in un vecchio convento. Anche se c'erano pochi ospiti, i muri sono molto sottili, si sentono tante rumori dalle stanze vicine. I bagni sono puliti ma hanno bisogno di manutenzione. Porte che non si chiudono bene e rubinetti che perdono."

"Very helpful staff, hotel is very clean and great views from the breakfast area and ocean facing rooms."

"The property is situated in a beautiful location and very close to the airport. The staff was super helpful and kind. Breakfast was delicious. Room was big with great view. I would advise to bring your own toiletries. It only has shower cap and soap. I was prepared so it wasn't a big deal."

"This place was amazing! It’s right by the water, with the ferry literally at your doorstep. Waking up each morning was great, especially with the waterfront views of Faial. They have coffee available 24/7 and pastries in the morning, plus a few local shops nearby for food, delicious may I add! I stayed in the basement and it was great. The place was very clean, had a kitchen with plates and dishes, and I absolutely loved the terrace. Yes, you can hear the church bells since the place is...

"Tout était d'une propreté remarquable, de la chambre à la maison et aux espaces partagés. Le lieu est magnifique, tout est fait pour le confort des voyageurs. Diana et Paula sont très accueillantes et d'une grande gentillesse, disponibles si vous avez la moindre question. Magnifique terrasse où l'on profite de la vue sur l'île voisine, splendide. Tout était absolument parfait, vous pouvez y aller les yeux fermés."

"Das Hotel ist ein ehemaliges Krankenhaus, in den Zimmern war eine Notrufklingel im Bad, es steht auch auf den Handtüchern drauf. Das Zimmer ist sauber und wurde jeden Tag gereinigt. Die Zimmer sind leider sehr hellhörig. Steckdosen in Bettnähe sind Mangelware, man muss auch darauf achten, welchen Schalter man ein- bzw. ausschaltet, da damit auch der Strom der Steckdose abgestellt wurde. Am ersten Abend hat das Wifi nicht funktioniert, auch erst im laufe der Nacht hat das Personal der Rezeption...

"I stayed with my wife and 2 kids here- the place was a perfect setup where we had our own cabin with 2 bedrooms. The property is lovely- it was super quiet and we really enjoyed splashing around in the small pool there. We were very happy with our stay!"

"Hat man ein Zimmer im 3. Stock ist die Aussicht überwältigend und wohl die beste auf Faial. Auf der Hauptstraße, am Hafen, bei den Bars & Restaurants ist man in drei Minuten, insofern geniale Lage. Pool: sauber, neue Sonnenschirme und kleine Poolbar ab 11. Aber: das Hotel bedarf einer grundlegenden Sanierung in den Innenbereichen und Zimmern. Sehr unangenehmer Geruch aus der Klimaanlage. Egal zu welcher Zeit man frühstückt, die Rühr- oder Spiegeleier sind immer lauwarm bis kalt und der...

"Schönes Hotel mit tollem Blick und guter Lage. Zimmer teilweise renovierungsbedürftig."

"Room was spacious and had a lovely ocean view. Property was clean and fresh. Convenient location. Would recommend! Staff was helpful and responsive through email with the check in process as I had arrived early before the room was ready."