รีสอร์ทใน Santiago del Teide

"Great heated pools, loved the much needed adults only pool area. Lovely staff and good variety of food for lunch. Beds were very comfortable and nice quiet air conditioning"

"The communal areas are beautiful. However it is apparent that the philosophy in regards to maintenance has been to patch it up and move on. The room was very dated, with a stained rusty bathtub, and patched up tiling on the exterior balcony. The plunge pool wouldn't fill properly as the plug didn't fit. For the price of the suite, I'm sorely disappointed and won't stay here again. On the plus side staff at reception (shout out Janine) were lovely, and breakfast is good."

"We got placed in a handicap room, which I did not book... I could not see my head in the bathroom mirror... otherwise the room was clean, the location is perfect.. right on the golden mile. There was music blasting from the room next door, the same background tune that sounded like a Dvd player tune, it was on a continuous loop and it was playing when we checked in and got ready to go out to eat aprox 1 1/2 hours, it was really irritating so I contacted the lobby and asked them to have a look at...

"The staff was attentive and friendly. The room was basic and the views depending on the location can be nice. The food was also very basic, but had some highlights on theme nights. Overall the place is really meant for families with small children. The all-inclusive part was not worth it in my opinion, the wine was terrible, the sodas were mostly flat, and the liquor selection was not great."

"Guilla from reception was so welcoming she went above and more to make us feel special which was a great first impression our room was clean and had everything we needed we did spot a cockroach on the balcony which didn’t bother me as it was outside but my wife was worried we called reception and soon after a gentleman arrived at the door sprayed the balcony and the doors never seen any insects after that"

"From the minute myself and husband arrived .it has been wonderful. Had a lovely surprise for my special birthday coming up with ballons and cake and cava all special.touches .in the villa on arrival.We have now extended our stay ,and we were upgraded to another villa. Well what can I.say ,I was blown away with the Duchess villa but now in a Princess villa it is just amazing. The breakfast is lovely and Dined in the restaurant 3 nights, and had room service too ,all excellent,The ...

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"We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available. Please note that there is no air conditioning. We were told to keep the windows...

"I had a very enjoyable stay at this hotel. The welcome was warm and friendly, and I felt very well taken care of from the moment I arrived. The breakfast was excellent, with a great selection and everything was fresh and delicious. The only small thing I would have preferred was to have two chairs on the balcony instead of the lounge sofa. It would have been lovely to sit outside together and enjoy the balcony. However, this was only a minor detail and did not affect my overall...

"Deuxième séjour dans cet hôtel incroyable 5*. Nous avons pris la chambre duplex avec jacuzzi sur la terrasse, vue exceptionnelle sur la piscine et la mer, c'était la meilleure option. Un écoute client parfaite, un service attentionné tout le séjour, une attention particulière en chambre le jour de l'anniversaire de notre fille. Le buffet est fait pour tous les goûts, bien tenu, un personnel aimable, une décoration soignée. Les piscines sont formidables surtout la piscine chauffée, au sel très...

"Everything was good except that the food at lunch does not have much selection."