El Marqués Palace by Intercorp Hotel Group is an upscale urban sanctuary with a peaceful garden and outdoor pool. Guests love the sun-filled terrace for unwinding, the café for coffee breaks, and the playground for family fun. Visitors consistently praise the attentive staff.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Kitchen
Free Wi-Fi
Air-conditioning
Outdoor space
Breakfast available
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Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. Casa Fuerte and El Puertito are local landmarks, and the area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Travelling with kids? Consider Ocean Explorer and Centro Cultural Alcalá. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Santiago del Teide travel guide
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683
What's nearby
Tenerife Beaches
7 min walk - 0.6 km
Oasis Los Gigantes Public Pool
7 min walk - 0.6 km
Los Gigantes Marina
10 min walk - 0.9 km
Los Gigantes Beach
10 min walk - 0.9 km
Arena Beach
15 min walk - 1.3 km
Getting around
Tenerife (TFS-Tenerife South)
40 min drive
Restaurants
B-Yard
3 min walk
Aldo's Pizza
6 min walk
Macaronesia
2 min walk
The wine bar & terrace
9 min walk
Pit Stop
9 min walk
About this property
El Marqués Palace by Intercorp Hotel Group
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a children's pool are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find an LED TV with satellite channels, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
El Marqués Palace by Intercorp Hotel Group offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Daily continental breakfast available 8:30 AM to 11 AM for a fee: EUR 10.50 for adults and EUR 10.50 for children
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Towels provided
Living spaces
Living room
Entertainment
32-inch LED TV with satellite channels
Stereo
Outdoor areas
Barbecue grill
Furnished balcony
Garden
Terrace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free bottled water
Iron/ironing board
Limited housekeeping
Luggage storage
Multilingual staff
Phone
Safe (surcharge)
Tour and ticket assistance
Vending machine
Things to do
Billiards/pool table
Children's pool
Heated pool
Table tennis
Bicycle rentals nearby
Ecotours nearby
Fishing nearby
Health club (partner property) nearby
Hiking/biking trails nearby
Mountain climbing nearby
Scooter/moped rentals nearby
Scuba diving nearby
Segway rentals/tours nearby
Snorkelling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
2 buildings
4 floors
63 units
Access via exterior corridors
Colonial architecture
Garden
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
Covered self-parking fee: EUR 30 per week
In-room safe fee: EUR 18 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Property is also known as
El Marqués Palace Intercorp Hotel Group Aparthotel
El Marques Palace Aparthotel
El Marques Palace Aparthotel Santiago del Teide
El Marques Palace Santiago del Teide
El Marqués Palace Intercorp Hotel Group Santiago del Teide
El Marqués Palace Intercorp Hotel Group
El Marqués Palace Intercorp Group Santiago del Teide
El Marqués Palace Intercorp Group
qués Intercorp Group tiago l
El Marques By Intercorp Group
El Marqués Palace by Intercorp Hotel Group Aparthotel
El Marqués Palace by Intercorp Hotel Group Santiago del Teide
Frequently asked questions
Does El Marqués Palace by Intercorp Hotel Group have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.
Is El Marqués Palace by Intercorp Hotel Group pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Marqués Palace by Intercorp Hotel Group?
Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.
What time is check-in at El Marqués Palace by Intercorp Hotel Group?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at El Marqués Palace by Intercorp Hotel Group?
Checkout is at 10 AM.
Where is El Marqués Palace by Intercorp Hotel Group located?
This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Marqués Palace by Intercorp Hotel Group Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 114 out of 247 reviews
10 - Excellent
114
Rating 8 - Good. 94 out of 247 reviews
8 - Good
94
Rating 6 - Okay. 31 out of 247 reviews
6 - Okay
31
Rating 4 - Poor. 6 out of 247 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 247 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Silvia
24 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service
Very friendly staff
Silvia
Stayed 10 nights in Oct 2025
10/10 Excellent
Liliia
16 Nov 2025
Liked: Cleanliness, room comfort, communication
The staff working during the day was simply incredible, very grateful. The place is for 4 and a half, very comfortable and beautiful. I recommend staying.
Liliia
Stayed 3 nights in Nov 2025
10/10 Excellent
Robert
4 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Robert
Stayed 7 nights in Mar 2024
8/10 Good
Colin
28 Feb 2024
Liked: Cleanliness, amenities, communication
Clean, helpful staff
Colin
Stayed 7 nights in Feb 2024
10/10 Excellent
Kuldeep
27 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location.
Lovely staff.
Kuldeep
Stayed 11 nights in Dec 2023
10/10 Excellent
Simon
22 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great stay. Property well maintained. Reception staff were extremely helpful in every way.
Simon
Stayed 7 nights in Oct 2023
10/10 Excellent
Jane
10 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Jane
Stayed 10 nights in Oct 2024
10/10 Excellent
kenneth
14 May 2025
Liked: Cleanliness, room comfort, communication
Elmarques palace
We always stay there twice a year
Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
kenneth
Stayed 14 nights in Apr 2025
8/10 Good
Graeme
17 May 2024
Liked: Cleanliness, room comfort, communication
Good 3 night stay
Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Graeme
Stayed 3 nights in May 2024
10/10 Excellent
Verified traveller
18 Feb 2024
Liked: Cleanliness, room comfort, communication
Good value and heated pool a bonus
Great hotel with all your needs. Best thing is the heated pool. Friendly staff. Hotel probably needs an upgrade but that won’t deter us returning, Location ok although on a busy roundabout.
Verified traveller
Stayed 5 nights in Feb 2024
8/10 Good
Wendy
26 Jan 2025
Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Wendy
Stayed 14 nights in Jan 2025
8/10 Good
John Peter
10 Mar 2024
Liked: Amenities, property conditions & facilities, communication
Well placed within the area, Lidl over the road and restaurants within easy walking distance. On the poor side there is no wi-fi in the rooms, and our patio only got the sun between 3.15pm and 6.15pm
John Peter
Stayed 17 nights in Feb 2024
10/10 Excellent
Carol
1 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Carol
Stayed 20 nights in Mar 2024
8/10 Good
Horace
6 Oct 2023
Liked: Cleanliness, room comfort, communication
Another great two weeks
We have stayed in El Marques Palace many times (usually at least twice a year) The location is perfect for us at the top of the hill as the restuarants and bars we use are also at the top of the hill. All staff are very helpfull and polite.
It may be time for the appartements to be freshened up and bathrooms fittings could do with being replaced. However we will be back next year.
Horace
Stayed 14 nights in Sep 2023
8/10 Good
David Robert
1 Jun 2024
Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
David Robert
Stayed 10 nights in May 2024
8/10 Good
Susan
19 Mar 2024
Liked: Cleanliness, room comfort, communication
The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Susan
Stayed 5 nights in Mar 2024
6/10 Okay
Jussi Kalevi
2 Apr 2024
Liked: Amenities
Staff was friendly and helpful at the reception. Breakfast was not worth the price, it was very precise what belonged to the breakfast for example had to choose between juice and coffee and couldn't get butter for bread if it wasn't in the menu for that specific dish and when asked if the breakfast eggs could be done fully cooked instead of medium which they usually were, it was responded that it would cost extra. It was mentioned in the booking site that sports center would be included in the accommodation but however when asked from reception, there were no sports center. Sofa-bed in the room was not long enough for adult and uncomfortable to sleep. Location was calm and nice and the transport connections were nice and car could easily be parked nearby.
Jussi Kalevi
Stayed 8 nights in Mar 2024
10/10 Excellent
kenneth
9 Nov 2025
Liked: Cleanliness, room comfort, communication
We love these apartments it suits all our needs. We have stayed there twice a year now for many years
kenneth
Stayed 14 nights in Sep 2025
8/10 Good
Alexandru
18 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great beside the smell of the garbage bin that was in the kitchen.
Alexandru
Stayed 11 nights in Nov 2025
8/10 Good
Graeme
7 Oct 2024
Liked: Cleanliness, room comfort, communication
Always a good stay.
Good clean but dated apartment with Excellent staff
Graeme
Stayed 5 nights in Oct 2024
10/10 Excellent
Philip
13 Mar 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Philip
Stayed 6 nights in Mar 2023
8/10 Good
Sandra
6 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication