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"Location was great, was easy to navigate the roads"

"everything was fine"

"Loved our roo"

"Room was Great! Staff was Great!! Definitely staying there again!"

"Nice clean room and convenient to downtown."

"Spotless courteous. A+"

"The property is a little bit older, but the beds were nice. Good value for the money."

"It was great "

"The Staff was very nice and friendly! We enjoyed our stay! Thank you!"

"Clean rooms, quiet A/C and a great bed!"

"No room was not spotless. Curtain was falling off rail."

"Room was okay ceiling was falling apart"

"Great staff"

"Nice, New, clean ! Great location - close to highway and lots of restaurants in plaza - Neighboors and North italia were favorites from our trip. Staff super friendly and survived TN snow storm of 2026 in comfort. Only negative was that HBO was not included on tv as it was in other Marriott properties 5 stars all around "

"Stay was great "

"Everything was great "

"Yes very nice "

"The room was very clean and the bed was comfortable. I like having both soft and hard pillows.It was convenient to restaurants. The cleaning staff was especially friendly."

"All hotel personnel were friendly and professional; our room was great and a meal in the restaurant was excellent. We plan to stay here again."

"The hotel is beautiful, the staff made us feel like family and the beauty and convenience of downtown Franklin was spectacular. All the people we encountered while there were so very hospitable. We will definitely be back!"