SH Hotels hotels in Santa Barbara

"Great location, nice staff and clean rooms "

"Need to sort out their room keys most days we had to go to reception as key would not let us in. Last day we stayed one of our rooms had no hot water for shower and no one came to fix it after it being reported so the couple had to come to our room for a shower"

"Parents stayed for three days and found it very comfortable! Everything was brand new, and nice. Good location but just note, bring your own tea and coffee for the mornings."

"The restaurant was spotless, and all the staff were very friendly and professional. The menu was varied and delicious. Excellent service. "

"No good service in terrace. "

"Great service and flexibility with check-in/out - very friendly and helpful staff "

"Not terrible, but not terribly good. Smell of cigarette smoke in the room and corridors, lots of slamming doors in the middle of the night and the sound of endless building noise / drilling made this a less than ideal stay. Breakfast is basic, room amenities are sub par, room cleanliness was OK, but not terribly clean. Wouldn’t stay again as not worth it for the price "

"All great!"

"A beautiful building in a wonderful location. Right in the heart of the old town. The room was a good size with all mod cons. It had a little Juliet balcony which was a nice touch. The receptionist was extremely pleasant on our arrival. They kindly stored our bags as we arrived earlier than check in. "