โรงแรมใกล้ท่าเรือซาน ฆวน, ซานฮวน

"Okay so positives. The staff completely makes This hotel the best. Everyone was super helpful and nice. “D” (don’t want to post her name) works the night shift and she was such an amazing person. Very informative about the area and overall we learned so much from chatting with her. The hotel always smelled VERY clean. GREATTT location. Open bar was a plus because you need it to not think about the negatives of the hotel, which are… the room we had was scary, bed hard, just a small corner with a...

"Room was clean, bed was comfortable, balcony was wonderful. Would definitely stay again."

"Beautiful location and hotel. Staff was friendly and helpful."

"Excellent location in the heart of historic Old San Juan. Rooftop terrace provided breaks from sightseeing while still allowing us to take in the vibe. Wedding procession and dance in the street below was a bonus! "

"Air-conditioning worked well "

"The bed was comfortable and the location was superb, which made the stay enjoyable overall. However, there was a major inconvenience when the water was out for a few hours and the property didn’t have a water cistern or backup system. Since we only stayed one night, we had to wait until the next morning to shower, which was frustrating. For the price we paid, having a water backup system is something I would definitely expect"

"Nice pool deck and bar. Good food and drinks at both the pool bar and restaurant. Restaurant could do with more vegetarian options, all thy had was pizza or salad and the pizza oven was not working while we were there. Rooms are a little dark and quite small. "

"Good location!!!"

"Very clean"

"Great place to stay"

"Just meh. There were way more things wrong than right with this hotel. Almost all the staff were rude with customer service absolutely not a priority, inuding the male server at breakfast who was visibly angry because people arrived. I saw several people give up and leave rather than continue to wait for an hour for food or attention from waitstaff. I specifically asked if there were any umbrellas for the pool area because there was only 1 being used by someone else. Although I was promised by 2...

"We had a really great stay overall. The hotel itself was spacious, clean, and very relaxing.. exactly what we were hoping for on this trip. A special shoutout to Carlos at the front desk, who was incredibly patient and helpful throughout our stay. He really made us feel welcome from the moment we arrived. There were, however, a couple of issues that impacted our experience. One day, we left the “Do Not Disturb” sign on our door when we went out, but housekeeping still entered the room. While we...

"The room was very clean and the staff were very knowledgeable. We asked for restaurants and excursion recommendations and they were extremely helpful. 10 acrosss the boards"

"Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible."

"Clean rooms, convenient location in the heart of Old San Juan staff was very professional and very pleasant. Very cozy hotel they had a minibar at reasonable prices great for spending overnight for cruise travelers, backpack travelers and all audiences. "

" Great location. No elevator is a drawback. "

"Great property"

"Front desk staff Hector and Joseph were amazing. Hector directed us to a close place for a late lunch and Joseph drove us to a restaurant for dinner and picked us up later. Outstanding service!!"

"the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms"

"The rooms and common areas were always clean and very comfortable. The free breakfast was a nice touch, especially the omelet station. The staff were very helpful and friendly. The pool area was very peaceful and inviting. We absolutely would return on a future a vacation."