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Hyatt Place San Juan

3.5 star property
Travelers find their perfect retreat near the Puerto Rico Convention Center with convenient to-go breakfast and a peaceful garden space to unwind

Choose dates to view prices

Hyatt Place San Juan is steps from the Puerto Rico Convention Center, offering to-go breakfast and a welcoming terrace. The Placery serves lunch and dinner, while the garden offers a peaceful spot with free WiFi. Helpful staff and self-parking options enhance the stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿5,546
฿7,823 total
includes taxes & fees
26 Apr - 27 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(98 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(100 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(52 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(28 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Room, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Room, 1 King Bed with Sofa bed, Accessible (Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Located near the beach, Hyatt Place San Juan is in Santurce, a neighbourhood in San Juan. Shoppers can visit Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
Map
Avenida Fernandez Juncos 580, San Juan, 00907

What's nearby

  • Condado Beach
    Condado Beach
    16 min walk - 1.4 km
  • Sheraton Casino
    4 min walk - 0.4 km
  • Distrito T-Mobile
    5 min walk - 0.5 km
  • Puerto Rico Convention Center
    7 min walk - 0.6 km
  • Pan American Pier
    10 min walk - 0.9 km

Getting around

  • Hato Rey Station
    5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    11 min drive

Restaurants

  • Medalla Arena
    6 min walk
  • Metropol Restaurant & Bar
    4 min walk
  • Patria Yards
    5 min walk
  • Pudge’s Pizza
    5 min walk
  • Choices Sheraton
    5 min walk

About this property

Hyatt Place San Juan

Hotel near Sheraton Casino
Located close to Puerto Rico Convention Center and Distrito T-Mobile, Hyatt Place San Juan provides a free breakfast buffet, a corner/local shop and a terrace. The on-site restaurant, The Placery, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool along with a waterslide, sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and express check-in
  • Meeting rooms, a 24-hour front desk and ATM/banking services
  • A banquet hall, smoke-free property and luggage storage
  • Guest reviews say great things about the breakfast, helpful staff and location
Room features
All 149 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 48-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,184 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 54.50 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Place San Juan?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on 26 Apr 2026 start from ฿5,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Place San Juan?

Self-parking is available for USD 18.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Checkout is at 11:00 AM.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Sheraton Casino, Distrito T-Mobile and Puerto Rico Convention Center. Pan American Pier and Condado Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place San Juan Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1067 out of 1525 reviews
Rating 8 - Good. 236 out of 1525 reviews
Rating 6 - Okay. 115 out of 1525 reviews
Rating 4 - Poor. 57 out of 1525 reviews
Rating 2 - Terrible. 50 out of 1525 reviews

Reviews

Verified

10/10 Excellent

David Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice pool, friendly staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like we were at a resort. Staff were awesome and gave great advise on what to see and where to eat
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, staff at checkin/out very helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roxanne

Great location, clean, good bar food - breakfast was “ok”. Staff was nice
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The amenities are most
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

China

Liked: Cleanliness, amenities, property conditions & facilities
Service, staff and room where great.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shereena Latoya Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with excellent staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were awesome. Loved the free shuttle to Old San Juan. Rooms have wear and tear that could be fixed easily
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility close to the cruise port. Very spacious rooms .. large food portions in their restaurant. Lots of other restaurants within walking distsnce also.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating! They went over and beyond! Definitely will recommend this hotel.
A view from our room
Another view
And Orchid grafted to a palm tree
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and surrounding area are wonderful. The hotel staff was really nice and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone was very helpful and the rooms ate clean. The bar has great cocktails and food.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean and with friendly staff. Great location - 5 min walk to Distrito Tmobile and short ride to Old San Juan abd Condado.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was very helpful as I forgot my medicine in the refrigerator. Came back and they had it ready for me.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel with friendly staff! The front desk and the hotel cleaning staff were amazing. The hotels restaurant had good food and also friendly workers!!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tanai

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Stayed one day before my cruise and had to stay another when out flight got cancelled. Staff was great rooms were spacious. Had no issues what so ever. Beautiful pool, nice bar, and breakfast was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was very friendly and knowledgeable, nice pool area and good location for convention center needs
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, amenities, property conditions & facilities
We liked this Hyatt because of close to pier port and free shuttle to beach and Old San Juan
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, amenities, property conditions & facilities
Due to the snow in the Northeast, the hotel was very crowded. The staff, rooms and public areas were fine.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

crystal

Liked: Staff & service, amenities, property conditions & facilities
Breakfast menu was my favorite great hotel, although i believe this hotel does a lot of conferences which im not To into that, makes you feel like you have to be on your best look etc. also not sure if this is every room but the shower curtain was so small and short all the water was getting out i did not like that at all. So my nephew fell asleep with a lot of sand in his hair and we forgot to dust off the bed the next morning, but so did house keeping because they made the bed but left all the sand that wasn’t cool.also the pool area can use more chairs! But overall the hotel is great the stay was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean amenities was great and people very nice 👍 the pool was very beautiful i will stay again ❤️
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Amenities
Excellent clean staff very nice
Stayed 3 nights in Nov 2025