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Hotel Balneario San Juan Cosalá

3.0 star property
Lakeside relaxation awaits at this family-friendly retreat where guests can enjoy multiple pools, spa treatments, and convenient shopping opportunities

Choose dates to view prices

Hotel Balneario San Juan Cosalá, near San Juan Cosala Boardwalk, offers families free access to its water park and seven pools. Guests can relax on the rooftop terrace, enjoy hydrotherapy or thalassotherapy at TLALOCAN spa, or explore on-site shopping options.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Restaurant
  • Breakfast available
  • Parking available
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 for adults and MXN 100 to 300 for children
  • Self-parking fee: MXN 100 per night
  • Extended parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 01140500019

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December
Pool access available from 8:30 AM to 7:00 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Balneario San Juan Cosalá have a pool?

Yes, this property has 2 Indoor pools, 5 outdoor pools and a children's pool. Pool access is from 8:30 AM to 7:00 PM.

Is Hotel Balneario San Juan Cosalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Balneario San Juan Cosalá?

Self-parking is available for MXN 100 per night. Extended parking is available for MXN 100 per night. Limited spots are available.

What time is check-in at Hotel Balneario San Juan Cosalá?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Balneario San Juan Cosalá?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Balneario San Juan Cosalá located?

This family-friendly Jocotepec hotel is located on the boardwalk, within 1 mi (2 km) of San Juan Cosala Boardwalk and Lake Chapala. Ajijic Malecón and Church of Ajijic are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 87 out of 202 reviews
Rating 8 - Good. 64 out of 202 reviews
Rating 6 - Okay. 25 out of 202 reviews
Rating 4 - Poor. 19 out of 202 reviews
Rating 2 - Terrible. 7 out of 202 reviews

Reviews

Verified

8/10 Good

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice weekend getaway property. Great for families with children that can enjoy the water park features and pool.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway

Great place for families with children
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Anna M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Tatiana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Heiny Judith

Disliked: Staff & service, property conditions & facilities
The water in pools was always warm and the weather was always over 95 degrees. Staff was not friendly.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

elsa

Liked: Cleanliness, staff & service, room comfort

Spa Travel/Hot Springs

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to relax and good to enjoy quiet time thanks
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to relax and rejuvenate
Stayed 1 night in May 2023
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place for R&R
Stayed 1 night in May 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Closed earlier than expected.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025
Verified

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm pools
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
No parking space. Have to walk .
Stayed 1 night in Jan 2024
Verified

8/10 Good

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Maria

Disliked: Staff & service
Took very long to get deposit back
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Alondra

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Rosa Eugenia

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luisa Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo les falta un restaurante nocturno
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

La aventura fue simple pero buena

El habitación es bastante simple así como el servicio, realmente lo que vale la pena es el balneario, en la noche no hay nada que hacer ahí y no hay transporte que te lleve al centro de la población ni siquiera me podían conseguir un taxi, aunque retirado no está y se puede ir caminando solo teniendo mucho cuidado ya que un perro nos atacó pero no pasó del susto, se camina por la orilla de la carretera un tramo y está muy solo.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Josef

Liked: Cleanliness
Disliked: Amenities
Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre experiencia
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

alejandra elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo que no me gustó es que la entrada es muy tarde y la entrega muy temprano
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones del jacuzzi y temazcal. Excelentes
Stayed 1 night in Mar 2024