Estimado Noe, Muchas gracias por tomarse el tiempo de calificar a nuestro hotel, lamentamos nuestros servicios no hayan podido cumplir con sus expectativas, seguiremos trabajando duro para mejorar en todas nuestras áreas de oportunidad. Respecto a los comentarios sobre nuestro servicio de alimentos, extendemos una sincera disculpa por los inconvenientes, tomaremos en cuenta su punto de vista y lo discutiremos con nuestros departamentos con el propósito de adelantar las soluciones para corregir este tipo de molestias. Esperamos poder darle la bienvenida nuevamente pronto, siempre será un placer para nosotros.

Allow me to greatly thank you for your preference in choosing us to host your most recent vacation. We are beyond delighted to hear you felt good throughout your stay.We remain at your service and we truly hope you will grant us the opportunity to welcome you again.

Dear Vineeta, thank you for sharing your experience at Decameron Los Cabos. We are sorry to hear about the issues you encountered during your stay. Your feedback is valuable to us and we will address these concerns with the hotel management to improve our service. We hope to have the opportunity to better serve you in the future. Thank you for your review.

Estimado Roberto,Reciba un cordial saludo del hotel Decameron Los Cabos, agradecemos que haya dedicado tiempo para transmitirnos la experiencia durante su estadía.Respecto a los comentarios sobre nuestro servicio de alimentos y bebidas, extendemos una sincera disculpa por no cumplir con sus expectativas, tomaremos en cuenta su punto de vista y lo discutiremos con nuestros departamentos con el propósito de adelantar las soluciones para corregir este tipo de molestias. Finalmente, esperamos verlo pronto de vuelta en este destino para seguir compartiendo experiencias inolvidables.

We appreciate this opportunity to learn more about your stay. We are very disappointed to read that your experience was anything less than exceptional. We are pleased to know you received excellent service from our staff. This is proof of our commitment to your satisfaction as our guest, please be assured that your feedback has been shared, and we will take corrective actions in the areas that we need to improve.Thank you again for your review and your feedback, we hope to be honored with your visit once again soon.

Agradecemos mucho su opinión, nos da muchísimo gusto el leer que su estancia con nosotros fue cálida y placentera.Esperamos poder darle la bienvenida nuevamente pronto, siempre será un placer para nosotros.

Thank you, Nicolle, for sharing your experience at Decameron Los Cabos. We appreciate your feedback. We will take note about your concerns, We apologize for the problems caused by the closure of the buffet restaurant and one of our 3 swimming pools for remodeling on your last day.Kind regards and have a nice day.

Dear ShabnamWe are happy to learn your stay at our beautiful resort was enjoyable. We are proud to read our team delivered excellent service and pampered you; we always strive to make your stay memorable. We appreciate your very specific feedback and will make sure to check this out with the related areas in order to make the necessary improvements, the idea is to provide a healthy environment for all the guest and keep a balance between all our guests necessities.Best Regards

Thank you for your feedback on Royal Decameron Los Cabos. We appreciate your detailed review and will make sure to take your comments into consideration for future improvements. We are glad to hear that Elizabeth and Morse provided great service during your stay. We apologize for the issues you encountered and will address them with the respective departments. We value your input and hope we can better serve you in the future. Thank you for sharing your experience.

Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests and for this reason we are very sorry to learn that you have left our hotel thinking otherwise.We would like to have been informed about your inconveniences during your stay so we could have helped you to enjoy your time at our hotel.

¡Gracias por compartir tu experiencia en el hotel Royal Decameron Los Cabos, Karina! Es genial saber que el personal fue amable y brindó un servicio excepcional durante tu estadía. ¡Esperamos verte nuevamente pronto!

On behalf of The Royal Decameron Los Cabos, we thank you for rate us! we are happy about your score that let us know you enjoyed your visit.We hope to welcome you back soon!

Dear Doward!Allow me to greatly thank you for your preference in choosing us to host your most recent vacation. We are beyond delighted to hear you felt pampered throughout your stay. We are truly thankful for the compliments towards our staff, we are sure they will be pleased to know how much their work is appreciated.We are looking forward to your next visit!

¡Gracias por compartir tu experiencia, Samuel! Es genial saber que disfrutaste de la comida, el lugar y el personal del Royal Decameron Los Cabos. Sin duda, a veces la sencillez y la calidad son suficientes para hacer de un lugar algo especial. Esperamos poder dar la bienvenida pronto de nuevo. ¡Que tengas un excelente día!

Hi Sharon! Thank you for sharing your positive experience at Royal Decameron Los Cabos!

Hi Carlos! Thank you for sharing your feedback, Carlos. We will address the maintenance issues with the room at Royal Decameron Los Cabos promptly to improve the guest experience. Your comments are valuable to us.

Hi Gary! Thank you for your feedback, Gary. We apologize for the inconvenience caused by the number of stairs. We will take your comments into consideration to provide a more inclusive environment for all guests. We hope you enjoyed your stay at Royal Decameron Los Cabos.

Hi Colin! Thank you for taking the time to give us your feedback.We are committed to provide excellent quality of our products and services to our guests and for this reason we are very sorry to learn that you have left our hotel thinking otherwise.It was a pleasure to have you, All our team will be waiting for you to come back in a new opportunity.

Thank you for your review, Kaija, on Royal Decameron Los Cabos. We're glad you found the stay relaxing with friendly staff and enjoyed the pools, activities, and bars. We are grateful for your visit and look forward to welcoming you again soon.

¡Hola Daniela! Agradecemos mucho su opinión, nos da muchísimo gusto el leer que su estancia E fue agradable, cálida y placentera. Esperamos que no se la última vez que nos dé la oportunidad de formar parte de sus vacaciones.

Dear Douglas,We are happy to learn your stay at our beautiful resort was enjoyable. We are proud to read our team delivered excellent service. We are grateful for your visit and look forward to welcoming you again soon.

On behalf of The Royal Decameron Los Cabos, we thank you for rate us; we are happy about your score that let us know you enjoyed your visit.We are looking forward to your next visit!

Dear Emma,Thank you so much for taking the time to rate us.We are looking forward to your next visit!

Hi Josiah! We are glad that your overall experience was really positive and that you were able to enjoy many aspects of our property and our service, please be assured that your feedback has been shared, and we will take corrective actions in the areas that we need to improve.Thank you again for your review and your feedback, we hope to be honored with your visit once again soon.

Estimada Lizbeth,Muchas gracias por tomarte el tiempo de darnos a conocer tu opinión, para nosotros en Royal Decameron todos los comentarios y puntos de vista de nuestros huéspedes son tomados en cuenta y considerados como una oportunidad de mejorar.Nos da gusto saber que disfrutaste de las atenciones del staff. Tus comentarios ya están siendo analizados y puestos a consideración.¡Espero que nos des la oportunidad en un futuro de tenerte de regreso y puedas comprobar cómo es que vamos mejorando día a día, saludos!

Estimado ErnestoDe parte del equipo de Royal Decameron Los Cabos, queremos agradecer el tiempo que tomo para escribir esta reseña, para nosotros es muy importante su opinión y reconocimiento a nuestros colaboradores ya que nos motiva a seguir mejorando.Nos da mucho gusto que haya pasado unas excelentes vacaciones en nuestras instalaciones y esperemos tenerla de vuelta pronto.Saludos y excelente día.

Dear Sofiya,Thank you for your comment, your opinion it's very important to us at Royal Decameron Los Cabos.We are sorry to read that we didn't fulfill your expectations and be certain that we are analyzing your feedback to improve our service.We will be more than pleased to have you back at our resort in a near future and try to change your impression about us.Best regards

Hi Theresa! Thank you for sharing your magnificent comments and perceptions with us, we are grateful to read that our service was outstanding, every day our magnificent collaborators work constantly to reach our finest goal, to surpass every guest's expectation.We are looking forward to your next visit!

Dear Susan,Thank you so much for taking the time to leave us a comment.We appreciate your very specific feedback and will make sure to check this out with the related areas in order to make the necessary improvements, the idea is to provide a healthy environment for all the guest and keep a balance between all our guests necessities.We hope for you to give us another opportunity and come back.Have an amazing day.

Estimada Paula,Antes que nada a nombre del hotel Royal Decameron Los Cabos queremos agradecer el tiempo y dedicación que se dio para escribir su reseña, sin duda estos comentarios son de mucha ayuda para todo nuestro equipo, reforzaremos y nos esforzaremos en cantidades extraordinarias y que su tiempo haya sido valioso y bien remunerado.Si en alguna próxima ocasión decidiera volver a usar nuestras instalaciones no dude en contactarnos, guestservice.loscabos@decameron.com

Hi Jaime! Thank you for sharing your magnificent comments and perceptions with us.We are looking forward to your next visit!

Dear Angel,Thank you so much for taking the time to rate us.We are looking forward to your next visit!

Dear Isaura,On behalf of The Royal Decameron Los Cabos, we thank you for taking the time to leave us a comment, we are happy to know that you enjoyed your visit and attentions.Those mentioned staff members will be receiving the recognition they deserve, your positive words about our service are well appreciated.It was a pleasure to have you,All our team will be waiting for you to come back in a new opportunity.Have a wonderful day,The Royal Decameron Los Cabos Team.

Estimado Alvimar,Nos da mucho gusto saber que su reciente estancia en Royal Decameron Los Cabos fue extraordinaria. Estamos encantados de escuchar que tuvo una grata experiencia y que disfruto de nuestras instalaciones, pero lo más importante, de nuestra gente que excede día tras día las expectativas de nuestros estimados huéspedes. Esperamos tener el placer de recibirlo de nueva cuenta en esta su casa Royal Decameron Los Cabos.Sinceramente,Cecilia ArreolaGerente de Servicio al Huésped

Hi Monica! Thank you for leave us your opinion, we are sorry to see that we didn't fulfill your expectations.We will be more than pleased to have you back at our resort in a near future and try to change your impression about us.

Hi Bianca! Thank you for sharing your magnificent comments and perceptions with us.We are looking forward to your next visit!

Dear Raveen,Thank you so much for taking the time to rate us.We are looking forward to your next visit!

Dear Francisco, We are happy to learn your stay at our beautiful resort was enjoyable. We are proud to read our team delivered excellent service and pampered you; we always strive to make your stay memorable. We are looking forward to welcome you back!

Hi Victor! Thank you for sharing your magnificent comments and perceptions with us, we are grateful to read that our service was outstanding, every day our magnificent collaborators work constantly to reach our finest goal, to surpass every guest's expectation.We are looking forward to your next visit!

Thank you for your review, Kathrine, on Royal Decameron Los Cabos. We're glad you found the stay relaxing with friendly staff and enjoyed our facilities. Your feedback on lunch is duly noted. We appreciate your feedback and hope to welcome you back soon!

Bernandita, thank you for sharing your positive experience at Royal Decameron Los Cabos! It sounds like you had a wonderful time enjoying!I also want to thank you for mentioning those moments when you did not feel completely happy or satisfied. I understand that these small details can outweigh your experience. Allow me to let you know your kind feedback allows us to enhance to reach our primary goal, your satisfaction. We are grateful for your visit and look forward to welcoming you again soon.

Dear Francisco,Allow us to greatly thank you for visiting us at Royal Decameron Los Cabos and for taking the time to share your kind review.we are looking forward for your next visit.

Dear Robert,Thank you so much for taking the time to rate us.We are looking forward to your next visit!

Dear Lesli,Thank you for sharing your taking the time to let us know about your last stay with us, by your rating we noticed you enjoyed your time with us, we are grateful to read that our service was outstanding, every day our magnificent collaborators work constantly to reach our finest goal, to surpass every guest's expectation.We are looking forward to your next visit!

Dear Matthew,Thank you so much for taking the time to rate us.We are looking forward to your next visit!

Hello Emily,Your opinion it's very important to us at Royal Decameron Los Cabos.We are sorry to read that we didn't fulfill your expectations and be certain that we are analyzing your feedback to improve our service. We would like to have been informed about your inconveniences during your stay so we could have helped you to enjoy your time at our hotel.We will be more than pleased to have you back at our resort in a near future and try to change your impression about us.