"Overall, we really enjoyed our stay. We were in the large block of hotel rooms on the 6th floor. The room was very clean, but the toilet, while it flushed, made a very loud noise. It took 3 trips to the reception desk (one per day) to get it taken care of. (I did learn there was a new system, so that might have been an issue.) They comped our resort fees because of the trouble, which I thought was excellent. I didn't have to ask for that, so that was also a bonus. The food on-site is delicious, the pool was clean, minus one hot tub, and the service was a little on the slow side, but maybe that's the California pace. All our servers were very nice. I will say, it says on the resort amenities that there are beach chairs and umbrellas, but these were not out in the bay area."