Thanks for staying with us. We appreciate your feedback!

Dear Julissa,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites and sharing your valuable feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had concerns with the room not meeting your expectations. Please understand that most full-service hotels charge for parking in this market, and we are competitively priced. We are constantly working to improve and hope to have the pleasure of welcoming you back and impressing you further.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

It was our pleasure to provide you with phenomenal customer service. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western San Diego Zoo/SeaWorld Inn & Suites!

Thanks for staying with us. We appreciate your feedback!

Dear Irene,Thank you for providing your review. Your feedback is valuable to us, and we are saddened to hear about your experience. It is always our intent to provide our guests with the service they deserve. This will be reviewed with our team and it is our hope you will give us another chance to show you how we have improved.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Karaan,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's great that you liked our stunning views, and we hope you had a lovely visit to San Diego. Please stay with us again next time you're in the area!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Natalie,Thank you for your recent stay, and we appreciate you sharing your comments. We're happy to hear you had a pleasant experience and that you welcomed the friendly service our team provided. We're grateful for your review and hope to exceed your expectations the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Amanda,It was wonderful having you stay with us during your time in San Diego. We are delighted our comfortable accommodations suited your needs well and that you started your day off right with our delicious breakfast offerings. It was truly a pleasure having you as our guest, and we hope you return soon. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Dear Yessica,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with parking and the TV. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Terry,Thank you for allowing Best Western San Diego Zoo/SeaWorld Inn & Suites to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our convenient location, ideal for visiting the zoo. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jamie,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had some concerns with our accommodations and breakfast. Your comments are important to us and will be shared with the team to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Carrie,Thank you so much for the review. We're pleased to hear you enjoyed our hospitality but are disappointed to hear the rest of your stay did not live up to your expectations. If there is anything less than perfect during your visit, please do not hesitate to let our front desk team know so immediate corrections can be made. It is important that you are returned to a relaxing stay. We will use your feedback to help us evolve as a destination and hope you will visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Michelle,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad our check-in/out process went smoothly, and we look forward to your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Geraldine,It was a pleasure hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Rachel,Thank you for visiting Best Western San Diego Zoo/SeaWorld Inn & Suites. We are pleased you enjoyed our convenient housekeeping service and ideal location. It was a pleasure having you stay with us, and we look forward to seeing you again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Juan,Thank you for choosing to stay with us. I apologize for the inconveniences you experienced and your comments have been shared with the team. We are following up as to why your room was not serviced since we service every room, every day. The Front desk team was happy to hear your comments.We look forward to you giving us another opportunity the next time your travels bring you to San Diego.

Thanks for staying with us. We appreciate your feedback!

I apologize you did not have a pleasant check-in experience.

We apologize that the check-in was slow but happy you like the room.

We apologize that the check-in was slow but happy you like the room.

I apologize you did not have a pleasant experience. Please provide a name if you can remember or the time request was called in so we can address appropriately.

We apologize that the check-in was slow but happy you like the room.

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback. We will be addressing your concerns.

Dear Luis,Thank you for your review of Best Western San Diego Zoo/SeaWorld Inn & Suites. We're delighted you enjoyed your stay, and we can't wait to welcome you back!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jacin,We're delighted to hear that our suites for kids provided your family with a spacious and affordable accommodation option and that you enjoyed our heated pool, sauna, and complimentary breakfast. Ensuring a comfortable and enjoyable experience for families is important to us. We look forward to welcoming you and your family back for another great stay at Best Western San Diego Zoo/SeaWorld Inn & Suites.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jesse & Angela,We value your feedback and the time you've taken to share. While we're excited that our hospitable team and excellent location were the highlights of your stay, we are saddened that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back and change your perceptions in the future.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jessie,Thank you so much for choosing to stay with us at Best Western San Diego Zoo/SeaWorld Inn & Suites. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back in the future.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Luis,Thank you for taking the time to leave a review. We're happy to hear you overall had a great stay and appreciate you leaving your feedback so we can improve the experience of future guests. It's great that you enjoyed our delicious breakfast offerings and that our front desk staff were hospitable towards you. We hope you'll visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Alan,Thank you for taking the time to leave a review. We apologize for the inconvenience caused by our parking charge. Our parking is 24 per night, and we do our best to be upfront regarding the policy during the check-in process. That said, we will use your feedback to improve the experience of future guests, and we appreciate you voicing your concerns. We hope to host you again for an even better stay on your next San Diego adventure.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Sultan,Thank you for staying with us and I apologize for any inconveniences you experienced. The notes I saw on your reservation were regarding adjoining rooms which we did accommodate.Please let me know other problems you encountered so I can address appropriately.We look forward to you giving us another opportunity the next time your travels bring you to SD.

Thanks for staying with us. We appreciate your feedback!

Anthony, I am so sorry to hear about the inconvenience that you had to experience. I will follow up with the staff to make sure that we avoid from this ever happening again. I'm glad I was able to help and make things better after assisting you. Please reach back out if you ever need anything.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!