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"Clean room, bed not the best, breakfast underwhelming , staff great & welcoming "

"Great place to stay to visit nearby family over a weekend. Staff at reception very friendly and helpful. "

"Breakfast was good but on the last day of our stay food was not replenished and this was 45mins before breakfast finished"

"Clean room .good reception "

"Clean room Very quiet "

"Great stay as always "

"I was in a standard room. Felt safe, slept well. Modern bathroom, very good shower. Surprised no mini fridge - staff confirmed standard rooms do not have fridges. Air Con wasn’t working. Breakfast was plentiful, good selection of hot and cold, though quality is standard, not luxurious . Staff at reception and in breakfast room were excellent. Nothing too much trouble. "

"We didnt see any shops, my only reason for one low score, is that we were in room 7 on Friday 20th March. When we went to the room the smell of Fresh paint was very strong. The young lady on reception moved us to another room. Which was perfect. "

"Clean and quiet room on the first floor. Entertainment in the evening "

"I booked the Royal Toby as a solo traveller. I was made so welcome by the reception staff. I was immediately put at ease. Nothing was too much trouble. My room was spacious and airy. Consisting of a double bed and a big single bed. Facilities were excellent with tea making facilities. And all amenities you would expect. The room was veryclean. Corridors and communal areas were also of a high standard. I had arranged to go out so did not use bar facilities or restaurant. But if the smell was...

"Food was great the staff went over and above to help rooms were clean entertainment was great we all had a great time we will be using the hotel again "

"Very good in every way."

"Dated and plain, poor bar selection, staff were good though!"

"The main part of the hotel was stunning. The room I was in & the grounds needs a little TLC and. But overall comfortable night. The lates and resivour was lovely to walk around and spot local wildlife etc. "

"Great staff"

"Parking is good we didn’t have a drink in the bar. We have stayed here many times over the years but it has gone downhill. Poor maintenance in the bathroom… no hot water for a shower or a wash! Went to breakfast and was told we had to be finished within half an hour… people on the next table… the waitress actually asked them to leave!! My husband complained at reception but they just said ok I’ll let them no… with no apology. Also check in not very welcoming! Also they have spoilt the...

"Lots of onsite parking and hotel adjacent to the pub. Very pleasant staff all round and good selection of beers. Food was good quality and very hot. Breakfast was great and a wide selection to choose from. Our room was ground floor as requested and was nice and warm. Very large bed and whole room and bathroom was excellent. Great value for money and will definitely be back on our next trip to Wigan."

"The room was clean and the staff were friendly. Room cleaning is available upon request otherwise they will change bedding after 3 nights."

"Lovely clean rooms, great shower! Very doggie friendly. Roaring fires and beautiful food. 10oz steak and peppercorn sauce cooked to perfection. The Coffee and tiramisu sundae exceptional. We will be back!"