Search Hotels Near Salle Albert-Rousseau, Québec City

"Found some socks behind the fridge so cleanliness"

"Positives: Restaurant Ciel has an amazing view and good food. The staff is polite but nothing remarkable and communication between staff seems to lack when we need something in the room to be checked. 9 minutes by foot from the Convention center of Quebec. Negatives: 1)Poor air circulation, we couldn't see the radiator at the beginning of our stay because furniture was in front of it. But even when we were able to turn it on, the air still felt dry and we worked up every night to drink water. Also no water bottle offered by the hotel at the beginning to f the stay. 2) The mattress and the pillow was too firm. We didn't sleep well. 3) the spas in the hotel was barely warm. Almost the same temperature of the pool. 4) the phone wasn't working in our room. Just take any cheap loft nearby and don't bother to pay more to go to Le Concorde."

"Stayed in a 2 family room that was very damaged, and the air conditioning was broken. I was surprised that there was such a room there because I never had this kind of issue with Hotel Classique over the years. Weekend was saved by the very helpful and responding staff."

"Property and room was clean. Nice big glass shower door no yucky shower curtain, flooring and no gross carpet. Microwave and mini fridge in room njce asset. beds were not the comfiest and drapes were not black out. Do not ever stay in room 112 as it's right in front of the ice machine and the vending machines as well as the back door to the parking lot. Rooms are definitely not sound proof. If the guests in the room across slam their door your room will shake. You can hear every time someone comes in from the back door and people running down the hallway. The pool was nice and big, gym was pretty good too. Breakfast had many options and they refilled whatever ran out quickly. Convenient location. Maybe a room upstairs would've been better. "

"Nous avons payé pour avoir une chambre avec balcon donnant sur le jardin intérieur mais de notre balcon, on ne voyait rien car notre balcon était enclavé entre un mur et d'autres balcons. De plus, une grande plante face à notre balcon cachait le peu de vue qu'il restait. J'ai voulu appeler la réception pour demander une autre chambre avec une vraie vue comme on avait payé, mais le téléphone ne fonctionnait pas. En descendant un peu plus tard à la réception, j'ai signalé que le téléphone ne fonctionnait pas car j'avais essayé de les appeler et le réceptionniste n'a pas réagi. Il n'est pas intervenu pour faire réparer le téléphone et n'a pas cherché à savoir pourquoi j'avais appelé. Ensuite le son de la télé ne pouvait pas être monté à plus que 22 et nous avons été incapables de suivre une émission à laquelle on tenait car il y avait un concert au resto qui, même avec la porte du balcon fermée, nous empêchait d'entendre la télé dans notre chambre à cause du volume du son bloqué trop bas. Enfin, on ne pouvait pas dormir car des voisins parlaient et riaient sur leur balcon jusqu'à 1h du matin et on ne pouvait pas appeler la réception pour le signaler étant donné que le téléphone n'avait pas été réparé. En résumé, très déçu d'avoir payé ce prix pour une si mauvaise expérience."

"Had so much fun staying here. "

"Nice comfortable stay! We found the room quiet and comfy."

"Très belle hôtel et très confortable "

"Good for families with children. All together the hotel was very run down, not soundproof at all, we could hear kids running and screaming in the hallways the entire trip which was not relaxing at all. Our first room had multiple things broken, and or not properly cleaned. It's fine if you want to just swim in the pool all weekend or use the hottub, but even the hot tub wasn't working properly it felt more like a hot bath with no jets. Shower was broken, wifi didn't reach certain rooms in the hotel. Maintance guy was awful and not clean. However the front staff were very kind and did their best to help out. "