โรงแรมใกล้โบสถ์เซนต์เอ็ดมุนด์, รอชเดล

"All good"

"We didn't take up our booking because we were advised by our friends and relatives (one is a member of the local constabulary) who live locally that the hotel is filthy, poorly managed and used more as a hostel for undesirables. We were advised not to stay there, consequently we didn't even see the establishment so cannot confirm whether that is the case."

"Looking for refund"

"Great hotel, really good breakfast, lovely room. Laura at reception was brilliant."

"Worse experience ever. Check-in was meant to be 5pm but I wasn’t given access until around 8:30pm due to their own failure to provide entry details, despite repeated attempts to contact them. When I finally got in, the room was clearly used and filthy with towels on the floor and with rubbish left behind. I then had to wait even longer to be moved to a different room. This is basic hospitality and they completely failed. The staff didn’t even offer a simple apology or any sort of compensation,...

"I have stayed at multiple IHG hotels, including this one two weeks ago, so I expected a much better experience. After our first night's stay, we specifically asked the receptionist before heading out for the day to ensure that our bed sheets and towels were changed. We were assured that this would be done, but when we returned, neither the sheets nor the towels had been changed. In addition, the TV did not work throughout our stay, and the toilet did not flush properly. When we raised these...

"Room clean food nice staff helpful"

"Staff were fantastic and very accommodating. Great food and reasonably priced. Would definitely book again."

"We did not think the food was particularly up to the standard of the hotel as a whole. We would have preferred to have paid a little more for a more interesting menu. It was well cooked and nicely presented just a little boring unfortunately and not much choice. Breakfast on the other hand was excellent with lots to choose from and beautifully cooked. The staff were polite and extremely helpful and the room and hotel was spotless and of a high standard."

"Cuisine équipée pour deux personnes. Paquet d'accueil avec du chocolat, café soluble, thé, éponge et un peu de liquide vaisselle. Très propre, sécurisé. On peut également enter par le Swan hotel. Deux petits magasins d'alimentation dans les 5 minutes de marche, et le grand Aldi à 10-15 minutes. "