The hotel is beautiful. The views are beautiful. The service unfortunately very unsatisfactory. I had emailed the hotel with some questions in advance and never received a reply.
Our arrival was good - we were greeted and helped with our bags. They also made space for our car right in front of the hotel. I had made a booking in the restaurant about 1 month prior to our arrival, yet when we went to eat, we were told we could not dine on the terrasse (despite the beautiful weather), and the restaurant was full so they seated us at a window table in the bar (the bar is adjacent to the restaurant). We were 'the forgotten table' with virtually no service all evening. The staff were all very young and seemed untrained.
The most frustrating part was we asked for a table for lunch the next day. The lady told us there is a set menu only. We are vegetarian and they could not accommodate that at all. She said there was an 'on the go' menu which we could have at the bar (it had a vegetarian dish), so we asked her to book the window table at the bar. She said we could not sit there, because that was also reserved for set menu customers. The discussion became increasingly frustrating. When we arrived for lunch the next day, the restaurant and bar were empty! Still, however, we were not allowed to sit in the restaurant or on the terrasse. We were, however, given the window table at the bar. For the prices they charge, the service was shocking. Very unfortunate indeed.