"Lovely place. We were in a bungalow, a small living room downstairs overlooking trees and part of the town, mountains behind…even better view from the bedroom above. Large bed, asked and got extra pillows. Good shower. Safe in the room and hairdryer. The staff are amazing. We arrived at 7am from the overnight Vicsapa Train from Hanoi. Even though official check in time was 2pm they showed us to the breakfast room with a great buffet where we ate and relaxed for a while. They got us in to our room/bungalow by midday at no extra cost for early check in. When we left Nam gave us a bag of sandwiches for the train, no charge, he’s very kind and gracious. . I didn’t get all the staff names but everyone was great. Lan Anh gave us lots of advice and she helped us change our return train tickets. A very good experience. Be aware that Sapa is a very busy built up town, bring earplugs. We thought we were going to be out in the mountains more, but you’re in a busy mountain town. Visit the glass bridge, it’s great fun. If you need a driver for a day ask for Cai who works for Vicsapa. He took us around and he’s brilliant."
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