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"Spa is great! And the kids loved the pool."

"Great, reliable place - love the pool and bike cleaning station & lock up."

"i have stayed in so many hotels but unfortunately my experience with jet park was not plesant. first stay in jetpark and pretty average. staff at time of checkin wasnt very helpful. rest of staff were nicer. was booked for 3 nights and it was non refundable so had to stay for duration otherwise would have cancelled and booked elsewhere. website had few things which i find misleading and i did mention to staff . leaky sink in bathroom. housekeeping not very good. parking available if onsite...

"Wonderful stay. The room was spacious and comfortable and had everything we needed. The staff were friendly and helpful on check in and check out. Particularly enjoyed the heated pool, and the spa at our room. Would definitely stay again."

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Staff were great. Amenities were shown to us personally. The room was lovely. Dinner was fantastic and the breakfast before leaving topped off our stay perfectly. The grounds are amazing with great views of lake Rotorua. Very intimate hotel."