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"From the moment we checked in the staff greeted us with smiles and open hearts. Truly, one of the best customer service experiences we’ve ever had. Thank you for making our trip in Rotorua so memorable."

"Great Motel, very clean and staff were friendly - would stay again"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Great place to stay for our wee whanau. Heated pool was excellent! Although its not as heated as it states, so gets cold after a while. Town is a very short walk distance and brilliant food places around."

"staff excellent & helpful, rooms lovely & clean"

"Dinner was over priced, carpet in room had large coffee stains and ceiling a bad paint job covering patch right above the bed"

"Hng"