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"Clean room"

"Staff were nice but they seem severely understaffed. I tried calling for the shuttle to pick up from airport but was on hold for almost 15 minutes. The next morning I had a reserved shuttle pick up time and I was down in the lobby 15 minutes before the scheduled time, but no one was at the front desk for over 20 minutes. The shuttle didn’t come at the scheduled time because no one at the desk called them. Very frustrating experience. "

"Front desk staff were just so unpleasant, that’s my biggest gripe. How these people got a job in hospitality is astonishing to me. Everything else was just fine, nothing spectacular nor horrible."

"There was an area wide power outage so we checked in and out in complete darkness. Walls are a but thin, we could hear guests beside us. The staff were doing an exceptional job given the circumstances. "