โรงแรมและที่พักรอจจาโน

"Geweldig ontvangst en de homemade cacao yoghurt cake was geweldig :)"

"The Palace Grand Hotel has all the ingredients to be an incredible destination, but unfortunately the experience fell far short of expectations. From the outside, the building is beautiful, the grounds are well maintained, and the pool is a real highlight. Sadly, that's where the positives end. The interior feels like it has been frozen in the 1970s. The worn carpets, outdated décor, oversized ceramic dog statues on every floor, and mismatched lobby furniture make the hotel feel more like an...

"The first day: we arrived to find out that both rooms that we booked had, attention - extremely dirty toilet closets. We had only a weekend trip, why would it be even a problem for such a premium hotel to give rooms in these conditions to guests? After I reported that the toilet in my room had an issue, the staff acted as if it wasn’t a big deal. Instead of apologizing or focusing on resolving it, I was given a lecture about how difficult it had been to clean the toilet. To make matters worse,...

"Fantastic hotel with great food and services!"

"Lovely hotel with great facilities in general and loads of character too. The lido is fantastic, staff very nice too. Wish I'd stayed longer."

"Stresa is a beautiful lakeside resort and La Palma reminds me of the grand European tours of the past. Great service, beautiful rooms and perfect location."

"Everything was excellent from staff to the hotel itself. Having access from garage to inside hotel would be nice. Waitstaff was amazing! Food was perfetto!"

"Hotel di alto livello con un'accoglenza di dovuto rispetto. Camera gradevole, moderna, con letto ampio, terazzino e bagno grande e funzionale. Aria condizionata performante. Piscina molto bella con idromassaggi e palestra eccezionale con ampie attrezzature. Ottimo aperitivo serale. Ambiente silenzioso con ampio parcheggio. Posizione comoda per spostarsi"

"An excellent property with exceptional service. Staff were extremely attentive. We ate in La Luce restaurant one evening and visited the spa. The hotel is in a great location with stunning lake views and it’s only a short drive into the centre of Lugano."

"Excellent customer service throughout our stay. Perfect location with balcony view of the lake. Excellent selection of food for breakfast and all the ladies on duty were friendly and helpful"

"Struttura pulita ed organizzata con personale qualificato"

"Le fait que l’ascenseur ne monte pas jusqu’au dernier étage et ne fonctionne pas entre 23h et 6h aurait du être précisé. Tout le reste était très bien"

"A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...