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"Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen"

"Had everything we needed"

"The Villa Motel is a lovely place to stay. It’s very clean, the staff are incredibly welcoming and friendly, and the rooms have everything you need for a comfortable stay. I would absolutely stay here again and highly recommend it to anyone looking for an affordable and comfortable stay. "

"Clean room and the front desk staff was very friendly and helpful "

"Good,but a little overrpriced.Trains running overnight are very close to Bldg Room was OK"

"Great spot. "

"The property is a beautifully restored Victorian house and our room had amenities such as a fridge, coffee maker, hot pot, and robes. There were dishes and a microwave was available in the hall. We stayed in the Cedar room, which had a view of Nelson from up high. Although it has a detached bathroom down the hall, the bathroom is for that room only. The staff was friendly and helpful, especially assisting us to get an early check in because my husband was ill. Highly recommend!"

"I've stayed here before and enjoyed it, but this stay wasn't as good as the last one. They boast about the fancy showers, but mine was mostly broken and in a sad state. I also didn't like the idea of having to book the hot tub and sauna on check in. That's something I decide to do on the spur of the moment. I did not have to book it last time. I will probably stay again, but I won't be recommending it so enthusiastically anymore. "

"Modern hotel with good amenities and free parking in the center of town."

"Had a wonderful stay here. Fantastic breakfast! Definitely would recommend."

"The room was clean. The staff were friendly. The pool deck could’ve used a cleaning at least once during our five days stay. There was gum on the floor, leaves as people were walking in pool area with outdoor footwear. Out of the five nights we stayed there were people in the pool at 1 AM four of those nights. I tried to ignore the noise. Should’ve called the front desk. The side entrance door did not secure a lot of the times. You have to pull on the door to make sure that it closed properly....

"clean and quiet"

"While the owner is just so lovely. Staying there it’s not as lovely. If you like a budget motel that has a few issues… walls and blinds and dressers and stuff may not be dusted or clean. Running toilets and taps. It is comfortable and nice to have space."

"Our room was exceptional. Hitel is within walking distance of everything. It us a heritage hotel and lots of stories behind it. "

"was disappointed in this visit as I had previously given great reviews. But so many disappointments ... the remote control for the TV didn't work properly, the cool air never came, the hot tub that wasn't working the pool was filthy, . Not eager to book again...."

"Room was clean. Internet was good. Nothing fancy but was fine for our needs. Did not use pool/hottub."

"Best place in Trail to stay! Rooms are sizeable and clean. The lounge is fantastic"

"Location was walkable to everything."

"Nice hotel, friendly staff"