โรงแรมใกล้สระว่ายน้ําริเวอร์เวย์ ลากูน, Townsville

"Yes"

"Did not use pool"

"I wasn't offered breakfast. Very very disappointing. The room was very clean and spacious. Inconvenient that there are no power points beside the bed, to charge phone. The pillows are way too high. Only suitable for back sleepers. There are no security screens on windows which is a deal breaker for next time. Wouldn't stay here again for that reason. Staff were ok. "

"Had to wait for the room to finish being serviced before we could enter - 1/2 hour. No milk in the fridge, had to fetch it myself. the directional blades of the air conditioner were broken and missing. The light fitting over the single bed was missing, just a sharp piece of metal sticking out of the bedhead. The catch on the shower door was not sealing and the floor became awash."

"It was nice"

"👍 Very enjoyable "

"parking ok no kitchen facilities at all. no biscuits. "

"Good location, clean facilities, nice separate areas, tropical gardens."

"Unit was below average for cleanliness, only 1 tea towel, not enough toilet paper and no dishcloths provided to wipe down surfaces. You could tell the staff were only there to get paid. (6 day stay) Activities for children with water slides fed and lovely pool for everyone. Clean bbq to use for free. Laundry facilities $6 per load. Need washing powder. "

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Fantastic motel, easy parking, quick check in and short walk to great fish and chip shop. Even though they were super busy the rooms are super quiet and spacious with no outside noise heard. Well set out with air fryer, fry pan and microwave so you reheat and eat in your room. "

"Parking was booked out, didn’t realise that I needed to book in advance. Had to park down the road in public car park."

"Needs work with clean towels"

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"Expedia quoted one price at booking but charged different price at checkout. Not Happy!"

"Friendly staff, a nice pool area, and on-site parking available. Unfortunately, my bed sheets had stains, the shower in my room had no hot water and was only lukewarm, and the hotel is very noisy with thin walls."

"."

"The room and bathroom is very clean. Great location ,just Walking distance to shops and restaurants. Staff are very friendly. "