Search Hotels Near Riverside Village Mall Shopping Center, Gales Ferry

"Our stay was okay and the staff was pleasant. No problems there. We were up for a concert. The rates were through the roof and our room was falling apart. Shower was disgusting. Grout falling out and dirty looking carpet was pulling up in doorways place needs an overhaul ! Would have complained except all the hotels in the area were sold out. We didn't have any options. Should have complained to the staff "

"great setup in the room loved the space "

"horrible location, staff were high and very dismissing "

"Great hotel. "

"The spa was top-notch professional. It had showers and a sauna and a rest room with tea, juice and water. I personally went for a massage which was one of the best I’ve had and i get them regularly. "

"The staff was very nice trying to help us out finding another hotel as their pool was not working. That was the main amenity that we were looking for in a hotel so we did not stay still waiting for my refund."

"I booked two rooms for a weekend getaway and was disappointed at the conditions, cleanliness and safety of this hotel. Both room floors were sticky. Chipped paint everywhere, especially in the bathrooms. Mold growth in bathroom walls. Ceiling leaking with a trash bin collecting water right next to my door. To enter through the side doors of the hotels were unlocked that anyone could get in the building. On our first night stay someone was arguing in a room shortly after the fire alarm went off at around 12:50 am, we all had to exit the hotel. Apparently a guest broke a sensor off the wall! The sensor remained on the floor for the whole day. Also forgot to mention that my first night shower was unpleasant due to the hot water temp was like warm! I do not recommend anyone to stay at this location. I do recommend the Indian restaurant at this location the food was delicious! A little pricey but delicious! "

"Everything was great!!"

"No water in pool and construction outside of room. Drove hours for a decent hotel with an indoor pool and there wasnt one when we got there. Asked for a refund within 1 hour of check in and was refused. Desk lied to booking agent. The whole experience was terrible. Check out is at 11am, was locked out of my room at 9:45am"