โรงแรมหรูใน ริพอน

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

"There wasn’t much variety in the menu and the specials were the same over the three days. Also we thought it was a little expensive. I thought it was b & b only to find out when we arrived it wasn’t."

"An incredible spot, fabulous breakfast and a friendly team there to offer any help they can to make your time away amazing! Highly recommend. "

"We arrived the tv in the room didn’t work we were told it was due to a storm but later found out it was the control box. That was it left to our own devices no sorry we were told free drinks were offered but we didn’t receive anything. At breakfast there wasn’t enough room so again left to our own devices to find seating in the cold bar. We were asked at breakfast if the room needed service or a drink we said service but got neither. All in all the staff could do better. "

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"From check in to check out the staff couldn’t have been more helpful. In fact, from when you pull into the car park you get the feeling it’s a special place. The building is a beautifully well maintained old building with some rather stunning modern extras. The room we had was spacious and beautifully presented, with a very comfy bed! Spacious bathroom with walk in shower. The bar area, lounge areas, breakfast and dinner room were clean, tidy, and again had that old style feel but with modern...

"6 people stayed in our group. Disappointing that we were charged £25 per couple for early check-in. Even as it was only 30 minutes before normal check in. Reception was not up to speed with our bookings as we had pre-paid for everything but when we checked out they got mixed up and printed bill for full amount. Until we very politely informed them. Also whilst good range of breakfast delights very slow service"