"initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both."
"Beautiful hotel and well located for the metro and buses. Close to little Tokyo for good restaurants. No hidden fees and safe. The rooms are very cool compared to more traditional hotels like Hilton and Marriott. "
"Rooms were clean, updated, we could even cast to the tv from our phones. Continental bkfast. Staff were helpful. Walking distance to little Tokyo, Chinatown shops and restaurants, el pueblo and Dodgers stadium"
"The hotel was great, they offered a free shuttle to the union station which we used to then catch the metro up to Dodgers stadium. Much more convenient than paying for parking at the stadium and dealing with that traffic as well. The service was great at the hotel and it was really clean. Will definitely recommend."
"Great stay overall, very responsive staff. Room clean, nice amenities, smaller hotel which is nice if that's your preference. Breakfast is local baked goods. Free water dispenser and great coffee machine. Wonderful experience overall, would absolutely stay again"
"i had a great time staying here!! love that parking was available and easy, the room was super cute and the ac worked great, and the staff was all very helpful and nice! there's some great food options really close so you can just walk which is a definite plus. would definitely stay here again! "
