Search Hotels Near Richmond Mall, Richmond

"Definitely stay here again."

"Friendly helpful staff"

"They actually clean your room everyday! This is rare anymore!"

"The staff at this property was great - helpful and caring. The property has had some upgrades including rooms. Our rooms had new floors and new bedding that was really comfortable. AC worked well. Breakfast was good. A great value option."

"It was a delightful stay"

"I had an extremely disappointing experience at this hotel. From the moment we checked in, there was a strong, unpleasant smell throughout the entire building that resembled stale cigarette smoke. When we got to our room, things only got worse. The sheets had multiple visible stains, including a large one that appeared to be hidden under two layers of fitted sheets, which was especially concerning. There was also a white substance dripping down the nightstand, a broken closet shelf left on the floor, and even a hole in the wall. It was clear the room had not been properly cleaned or maintained. We brought this to the staff’s attention and were shown two additional rooms, but unfortunately, neither was acceptable. One of the alternative rooms had a strong odor resembling dog waste, which staff acknowledged may have been due to a previous guest with a dog. The third room was also in poor condition. The hallways were dirty as well, with visible dried stains that looked like spilled drinks left sitting for a long time, and the floors throughout the property didn’t appear to have been vacuumed in weeks. There was even an air freshener hanging from the AC unit in our room, which felt like an attempt to mask the odor rather than address the underlying cleanliness issues. Overall, this was one of the worst hotel experiences I’ve had. I would not recommend staying here."

"Now hot water during the entire stay. Room never cleaned"

"Staff is very helpful"

"Older, with a retro vibe but immaculately cleaned and maintained. Super friendly folks and has all you need for a stay without the super high costs. "