Mandarin Oriental Hotel Group hotels in Richmond

"The hotel is nice, staff are very helpful - we had a problem with ac settings and the room manager arrived in 5 minutes to do a system fix. It is advertised as convenient for T2 and T3 - hence the price premium - certainly it’s more convenient for T2 as it’s a 1km trek back to T3 along various walkways. But probably better than being off just airport and an overpriced and slow bus transfer. "

"A hotel is close to Paddington Station and all the other sites. The breakfast was excellent! The facilities are obviously old and rundown in the room was very small. "

"Doormen we very friendly, service was excellent when we needed more water or items for the room"

"Easy and convinent location and the breakfast included was really good"

"A superb hotel! I stayed here for 2 nights whilst attending an event at Olympia. It is a short 10-15 minute walk from the venue, but in a quiet neighbourhood. The staff were friendly and welcoming, the hotel was clean and the decor looked fresh and well maintained. My room was perfect for a short stay - comfortable bed, desk with small chair, space for hanging clothes, a safe, a fridge (that was a bonus!) and a kettle. Opening window was also welcome. There was fresh still and sparkling water downstairs you could bottle and take to the room, along with a toaster and microwave, and a tea/coffee/hot chocolate drinks machine. Easy walk from Earls Court tube station, and a nice walk along to the Natural History Museum. No hesitation in recommending this hotel!"

"New, clean, convenient location, great staff/service onsite. I loved the park and residential neighborhood — birdsong, children playing. Felt at home in the middle of the city."

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"Excellent property, air conditioning worked. Rooms are not too cramped for London. Staff is focused on great customer services. Surprisingly comfy bed :) and great location, steps from St James underground station "

"Five Stars "