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"This is a beautiful old hotel with an idyllic view of the river. The staff is friendly, helpful and welcoming. "

"Great hotel with character, super friendly staff and lovely room, will definitely return. Kew Gardens just 5mins walk. Hotel parking a godsend. Loved it ."

"Love this hotel. The rooms are spacious, the staff are amazing and the food is great! Thank you Joe, you’re a star! We’ll be back! "

"Overall an excellent stay. Great location and very helpful staff. Would definitely stay again. We were upgraded to a larger room which was lovely and much appreciated. "

"Great stay, kind staff, very understanding. "

"Great staff! "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Hôtel merveilleux! Tout était parfait, service attentionné, excellents restaurants, chambre magnifique. J’y retournerai assurément. "