The hotel cleanliness is poor. Very noisy throughout the midnight as you can hear it from upstairs and staircase.
DL
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Tony วันที่ 17 ธ.ค. 2019
Dear guest:
Welcome to stay and write your review. We need to apologize to you for the inconvenience first. The room is mainly built by the wood, so the room won’t be soundproof enough, we also provide the earplug in the room. About the cleanliness, we will try our best to improve and make it better. We’re truly sorry for what had happened and I want to apologize again on behalf of our team. We look forward to the opportunity to see you again. From Counter staff Tony
Everyone in the property is very nice. The property looks nostalgic with good condition.
Surprisedly it serves great and free breakfast and tea!
The overall experience is awesome!
Chris
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก 霞飛音樂城堡櫃檯 CINDY วันที่ 8 ก.ย. 2019
Dear Guest,
We sincerely appreciate your great review and we are happy that you fully enjoyed your stay with us.We will be looking forward to welcoming you back!
Kindest regards,
Front Desk Receptionist
Cindy