โรงแรมใกล้Regal Willoughby Commons, คลีฟแลนด์

"Clean and spacious rooms. The hotel is located in a great spot near anything you may need, however nothing is walkable."

"Only good thing about the hotel is the location. The hotel is in disrepair with holes in the lobby ceiling, the hallways had an odor, and floors were not clean."

"All staff were extremely pleasant, professional and helpful."

"Great service"

"Basic needed clean room. No dirt or bad odor."

"Clogged washroom"

"Clean rooms/ facility. Pet friendly. Staff were nice. Nice area close to food, gas stations, shopping. My only two complaints are not enough parking, so if you find a spot, try not to leave and the walls are thin. You hear people stomping and dropping stuff upstairs, people in and out slamming their room doors all night long"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"We booked this motel mainly because we have kids and they wanted to swim in the pool. The pool was not filled up and when we asked about it the staff said they didn't know when it would be filled up. Was a real bummer for my kids. Probably won't be back there or recommend"

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"Check in was quick. Room was clean. There was a sign on the bathroom mirror that we were to receive housekeeping daily but we never got this service. On day 3 was spoke to a housekeeper and he told us that we need to request service from the front desk. He was kind enough to give us fresh new towels. We still kept on hoping for regular housekeeping to come and at least change the sheets. No one came. Finally on our last evening I asked a housekeeper again about changing the sheets and was...

"Breakfast was good and it was clean"

"The breakfast options are okay. There is no coffee options after breakfast in lobby like most hotels l. Rooms are clean. Some items rusted in hotel. Pool is supposed to be heated but is really cold."

"The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again."

"There were dirty towels and washcloths in the bathroom. None of the soaps etc had anything left in the bottles. Several of the dishes were dirty."

"Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!"