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"There is a lovely spa and gym. The hotel has interesting rooms. The food is Ok, not so great for vegetarian. Some of the staff not as gracious as at other Handpicked Hotels"

"Overall I really enjoyed staying at this hotel. It’s got that old charm with modern touch. My next door guest room played music very loud all night until 3am. I guess sound proof wall wasn’t thick enough well, other than that it’s very nice place and strongly recommend to anybody visiting London Mayfair area."

"Best hotel I’ve stayed at in London!"

"The hotel is nicely kept and close to a train and bus station to conveniently travel to the tourist areas. There are a few limited food options in the immediate area but you can kind plenty of options within a 10 to 15 minute walk."

"The challenge with the NED is the photos show a rooftop open are pool and seating area and a basement pool and spa. Plus multiple bars and restaurants. You think you are buying into an experience you can enjoy for a weekend. Unfortunately you are just getting a room. Even if you splash out for a great room, it’s just a room. Then spa is extra, the breakfast is extra, everything is chargeable, plus hidden charges. And the greatest scam, the rooftop is members only and not available to guests at...

"Great place to stay! Close to the train and very clean and quiet."

"The hotel has a modern, edgy design and a great location near Chinatown. The room was a little small, but overall comfortable. However, there was a blood stain on the bedsheet, which was unpleasant, and the sound insulation was poor — I could clearly hear the people next door showering for nearly an hour. There were cobwebs around the air vent, since my room was a corner room at the end of the hallway, it made me feel like nobody had stayed this room for a while."

"Clean, basic room with comfortable bed and small bathroom. Nice bar and lobby area."