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"Onsen was great. Older hotel great location lovely staff "

"Absolutely fabulous !! Looked forward to returning to the hotel every day. Highly recommend and great location at the bottom of the slopes."

"Stunning ski in ski out resort. Very new rooms with great breakfast. "

"Amazing Onsen"

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"Great room layout, good ski out location, run to ski in a little challenging. Much more a condo development than a true hotel though. Difficult to get ski edge service in the on property ski shop, although fine for wax. Parking a little expensive. Breakfast was a weak point,.lack of variety and quality overall at the price point. In house restaurants great quality but pricey and not everyday eating. Short walk though to other options in Hirafu. Only one towel per person per day a little stingy, Onsen not truly an Onsen (no mineral water), so fundamentally more of a large hot bath. Daylight to room better than expected with Premium Suite on first floor, was concerned about proximity to ski and boot room but had no issues."

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming. "

"spacious room. Convenient snow gear locker. Nice onsen"